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September 2023 by Robert R.
she is very very Professional and an excellent sewing her hours are two days a week cause she is semi retired,her prices are equivalent to her skills,40yrs plus experience maybe more.So if you want something done right the first time,she is the person for the job Robert
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September 2023 by Susan thomas
Professional and on time. I needed the hem of a dress taken in and couldn't make it back to pick it up on time. She called me and waited so I could have it on time.
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July 2023 by John S.
This place has HORRIBLE customer service!! They are only open Tues-Thurs from 11 a.m. - 4 p.m. I like to have the cuffs on my dress shirts tighter than how they come from the store. The major retail store where I buy them used to add them when I bought them, however the local store closed, so I'm forced to buy them online and that service isn't offered online. I took 3 shirts by West End Tailor, and she told me I would have to buy buttons and come back. What type of tailor doesn't have buttons?! I go back, get there at 4:03 pm and she opens the door and says she's closed. She asked if I had the buttons, I told her I decided I just want the current buttons moved. She sighs and acts like it's a hassle. I realized 6 buttons is not a big job, however, I was willing to pay even if it added $10-12 onto the shirt. Never mind!! You lost $30 for 1/2 hour or less of work. I would avoid this place!! Giving 1 star because I have to
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June 2023 by Austin E.
Never answered the phone. Called multiple times over multiple weeks. Plan to use at your own risk.
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March 2023 by Walter W.
Wonderful job. I will recommend for sure. You could miss it if you aren't familiar with the area.
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October 2022 by Denise Chisom
The owner is an awesome skilled seamstress I'm extremely pleased with her work!
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April 2022 by Charlie Rosovelt
Excellent very very best thank you ma'am
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December 2021 by ROHF Inc. Racheal Onia House Foundation Inc.
The owner is an awesome skilled seamstress I'm extremely pleased with her work!
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December 2021 by J. R. Humphry
She is highly skilled, pleasant, and follows Covid safety measures .
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December 2021 by Angelina L.
I had a wonderful experience here! I love supporting a local business. I needed my dress hemmed for a wedding that I was in and in a week she hemmed my dress and it was great. Note; you do have to pay in cash up front and then she gives you a recipit for when you pick up! I never have cash so I thought I'd mention it!
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October 2021 by l. Walker
Did a great job on my pants . fast and friendly service. Will repeat business
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February 2021 by lamont walker
Did a great job on my pants . fast and friendly service. Will repeat business
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May 2020 by Carokl W.
I have been using west and Taylor for years. There has not been one time where the workplace not excellent and on time. I highly recommend her
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February 2020 by Lanell 4Keeps
Go only as a last resort they are good but can be very pricey even if for a single item.
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April 2019 by Liz G.
I really wanted to like this place, since it's a small business and on my way home from work. I called the business about some pants needing repairs. The owner told me they would be ready in a week. Upon arrival, she told me that customers are required to pay up-front in cash. I explained that I wasn't aware of the policy and offered to pay extra when picking up. I called the owner a week later and she didn't even start on my item. She told me she helps "paying customers first", which I found extremely rude. Needless to say, I will take my business elsewhere.
