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June 2024 by Kenneth Davis
Clean store, much cleaner than most Walmarts that we have visited. Plenty of parking.
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June 2024 by Claude Ubanan
clean.
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June 2024 by Chris Goetz
I would really like to know how this Walmart is able to do something one day for someone and then another day make up a completely new rule and not do it. I've added money to my PayPal at the customer service desk previously, yet I go and try to do it today because I work before the money center opens up at 8:00, and I'm told you can't do it now you have to do it at the money center yet I've done it numerous times it the customer service desk. This wasn't a new employee, so it wasn't someone who didn't know how to do it! I think this Walmart just picks and chooses what they want to do when they want to do it depend on how lazy they want to be on that day. It is honestly the worst Walmart I've ever been to, and that says a lot considering some of the Walmarts we have in St Louis! It's just pure laziness is what it is and employee that goes above and beyond will do it without a question, then you got another employee who is just a lazy piece of... Won't do it at all.
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June 2024 by Ibrahim ABDOULAYE H-B
It's a big super market, well organized, good service!!!
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June 2024 by Mike Watson
We went to our local Walmart early the other day around 8 AM on Telegraph Rd in Oakville MO (63125) to purchase a couple bags of Brown Year Long Color Mulch that was on sale for $2 per bag. When we went to the Outdoor location, the sales rep told us we could go through the self checkout lanes at the front of the store. Someone there could ring up the 2 bags for us; then we could drive to the pickup location and have them loaded into our vehicle.
When we went through check-out with some other items, they scanned in the codes for the mulch but the cost was not $2 per bag. Instead they rang up at the regular price. The sales rep at the self check out said the $2 price was only if we ordered it online and then picked it up at the store. There was no mention of that on Walmart's website. So after we paid for our other items, we placed an on-line order for the mulch while at the store using our cell phone thinking we would be able to pick it up right away.
However, when we went back to the Outdoor area to get the mulch, they said they would have to contact the manager to allow us to pick up the bags because they claimed they were not ready for pick up yet. We then had to walk all the way back to customer service area to speak to the manager. We had to wait for quite a while since all the Walmart workers seemed to be talking amongst themselves and avoiding any customer contact. When the manager finally came out, she told us we had to go back to the pickup area and call one of the numbers posted on the blue customer pickup signs to get the bags loaded. We thought then we were all set. So we then walked all the way back to the pickup area again, and placed a call using the number on one of the blue signs. Finally, someone came out and we showed him our order on the phone, and he said he would be right back. We assumed he was going to come back and load up the bags for us and since we had parked our truck right next to the bags, we dropped the tailgate and waited for him to return. After waiting for him to come back, another Walmart worker came out and told us we could not pick up the bags after all since they were not ready for pick up.
There was no indication anywhere when we placed the order that stated we would have to wait an extended period of time before the order was available, so after several trips back and forth between the Outdoor area and Customer Service, and then being told we still couldn't get our order, we were quite upset. We were parked right next to the bags, and would have loaded them ourselves, but the Walmart worker would not allow it. We would have had to wait for over more 3 hours, and since we didn't live real close to the store and didn't want to make another trip, we just cancelled the order and left.
There is no reason the Walmart staff could not have allowed us to pick up those 2 bags of mulch at that time and made some special note to themselves to mark the items picked up by the us once their system made them available. There certainly is no such thing as Customer Satisfaction at Walmart anymore. Perhaps, there was at one time, but not now. We are both retired and have been Walmart customers for many years at both the store and online, and because of this experience we have become very reluctant to shop at any Walmart again.
Two very dissatisfied Walmart Customers!
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June 2024 by Tracy Martin (Tiny man)
On time every time with curbside pick up
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June 2024 by Catherine Banks
Getting better here. My only issue is the checkout. Need more people working registers
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June 2024 by A B
There was only one cashier and they were amazingly incompetent.
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June 2024 by Melissa Norris
Took care of my issues fast and professional, I can't say that about any of the other Walmarts. Thank you Telegraph Walmart!
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June 2024 by Amanda Melton
Telegraph Walmart has gone downhill. I go to Arnold now
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June 2024 by James Williams
Poor service, nothing in stock always want to order and ship things, crummy place and prices are way too high.
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May 2024 by brandi williams
Still can't get help here. Everyone looks so mean
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May 2024 by Lisa Lawson
Just grocery shopping.Walmart has everything you need in one place.I spend most of my time in the pet aisles!
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May 2024 by Mark Hodson
Great location and easy to get to even in heavy traffic
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May 2024 by Bree Starr
Visited for Grand Opening of Newly remolded store. Staff were courteous. Store was well organized and stock with needed items.
