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April 2024 by Tessa Fiste
Had an issue with delivery and Zach called me back and got it corrected inside 5 minutes. Professional, fast, courteous. Thank you.
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April 2024 by Charlotte Moore
My furniture consultant was Mr. Laurence Rucker. Mr. Rucker made my experience, a relaxing and fun one. He asked me what I was looking for And when I told him that I was in the store to buy a mattress and how much the ones that I had been looking at cost which was around $2200, Mr. Rucker said I got something better for you. Same price range but on clearance. He did not pressure me into trying to buy the more expensive mattress. I am in love with my new mattress and will go back there again as long as Mr. Rucker is there because I feel that he is upfront and honest And truly looked out for me!
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April 2024 by Peter Oppelt
We always have a great experience at VCF. From the salespeople to the delivery team. Highly recommend shopping here
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April 2024 by Madison Stewart
The delivery was perfect. Arrived on time, the guys were very friendly and super fast. 10/10 recommend
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April 2024 by Mary
I was very impressed with the design consultants…very knowledgeable on every aspect from the details on pieces of furniture, to bordering, financing, delivery and follow up after delivery
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April 2024 by Dee Stone
Professional delivery company.
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April 2024 by terry rogers
Everything from the salesman to the delivery was awesome
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March 2024 by Čojo
Nice salesman nice quality and very careful delivery guys.I highly recommend everyone this furniture company
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March 2024 by Patrick Barnes
Loved our sales rep and the delivery crew
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March 2024 by Kelsey Davies
Laurence was great! Very kind and not pushy! He made our furniture buying experience easy!
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November 2023 by Clark Ammons
Was looking for a new living room set to replace what I've got, had picked out a really close design to what I wanted and the sales person was able to take me right to the one I was looking for. He was very helpful and I was able to get what I wanted on order and looking forward to a quick delivery. Getting some throw pillows to put on the couch to get a bit of a blue color with it. They were all very helpful getting me in and out in a quick fashion.One week later after visiting Value City, the call and delivery happened so, update to the living room has also occurred with a very brought new look and the better view of my own room. Photos attached as well.
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November 2023 by Rachel Viola
Laurence Rucker was amazing! He worked with me even though I’m terribly picky! I had him running! He was so patient with me and made sure I got the best deal!!!!
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November 2023 by Chris Cole
Charles was amazing from the beginning. He treated me with respect and I felt comfortable during the entire experience. He was able to help me choose exactly what I needed. I wish I could get service as exceptional everywhere I went. It is truly appreciated and I will be returning because of him.
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October 2023 by Tanner Walker
My wife and I went shopping around for one of our first large furniture purchases(a sofa) and decided to make what we thought would be a quick stop at Value City Furniture . Very quickly Celeste came to us and offered her help, guidance and expertise. She was helpful and there when we needed her without hovering and, most important to us when it comes to salespeople, actually listened to our needs and criteria without trying to get us to break our budget constraints. Their team is great!! Would highly recommend Celeste and tbe products VCF have to offer!
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October 2023 by JoAnn Mason
Was able to look online and get an idea of what I wanted. Then I drove to the store to check the product out and purchased it.The Sales Rep was very helpful.I picked up myself when items arrived at store and the guys on the loading dock were very careful with my items while loading.Overall it was a great experience and I'll definitely shop here again for future furniture needs.
