-
August 2024 by K
Mailmen keep leaving someone else's mail in my mailbox after i've left notes AND I contacted USPS. It would be GREAT if they stopped. USPS gave me attitude and said they couldn’t do anything about it so if they don’t they get their mail it’s YOUR fault. Do better.
-
August 2024 by Lynn Delima
Gosh … they don’t deserve a single star . This branch lost our certified mail and they refuse to pick up their phone (. I guess it’s much easier for them to pick up the phone then immediately disconnect people when they call .) . Absolutely no help offered and we did online tracking request BEFORE we started calling them !
-
July 2024 by shifa Jasmeen
Worst service liers they said it delivered but there wasn't there in mail box
-
July 2024 by Dakota Smith
This place is the worst. They fail to deliver to my place EVERY TIME. Why even have this place if you can't do your job
-
May 2024 by Timothy Callahan
This is my local post office. They are always friendly and helpful. Yesterday my wife applied for a new passport and they went above and beyond to help her get through all the paperwork.
-
May 2024 by teja reddy
I used USPS today and they were a big help. They guided me through everything and made it easy. They were quick to respond and kept me updated. I recommend them to anyone needing courier services. They did a fantastic job
-
March 2024 by Marie
Great people! They made it easy and answered all my questions ?
-
March 2024 by Brendan DeKanter
Constantly not delivering or delivering to the wrong address
-
February 2024 by Tigra “Tiggy”
PASSPORT SERVICE EXPERIENCE:
I missed the coveted online renewal period (after waiting my whole life for online renewal opportunities! lol), and found myself needing to renew my hence expired passport. I read up on everything that I needed to do ahead of time, so I felt that was prepared. However, I got to the window and as the PO clerk went through his checklist, he got me on one thing - the money order. Gah! Luckily, he stated that he could sell me a money order if I could pay with cash or debit card. No problemo! I paid the expedited fees and off my data went! This was done on 29Dec. I received my new passport on 10Jan! Wow! Efficiency!
I actually went back to this location with my best friend who also needed a new passport. Since she was only 4 years old on her last passport, and that passport book was forever lost, she had to start over with a new passport. Her process was a little different.
1st - You HAVE to make an appointment. You can do this online via the USPS website.
2nd - documents. New passports require multiple proofs of citizenship/IDs along with copies, front and back, of the original copies. (I don't know why they need all that.) Generally, the original birth certificate with the seal, social security card, driver's license. Copies of each; front and back of driver's license. If you're a married person who has taken on the surname of your betrothed, bring the marriage certificate (to prove/support why your last name differs from that on your birth certificate) and a copy of the marriage certificate.
My friend also got her photo taken here. She had one taken at CVS but she liked the post office photography better so she used that photo instead. (I wish I'd done the same, because mine is definitely fugly!)
Again, the young man assisting us was very helpful through the entire process. I'll be bringing my daughter here next to ensure a pleasant passport experience for her.
-
January 2024 by simplelife_seeker
It seems difficult to find a decent post office in stl area. Even dropping off mail is impossible!?
-
January 2024 by Tigra220
PASSPORT SERVICE EXPERIENCE:I missed the coveted online renewal period (after waiting my whole life for online renewal opportunities! lol), and found myself needing to renew my hence expired passport. I read up on everything that I needed to do ahead of time, so I felt that was prepared. However, I got to the window and as the PO clerk went through his checklist, he got me on one thing - the money order. Gah! Luckily, he stated that he could sell me a money order if I could pay with cash or debit card. No problemo! I paid the expedited fees and off my data went! This was done on 29Dec. I received my new passport on 10Jan! Wow! Efficiency!I actually went back to this location with my best friend who also needed a new passport. Since she was only 4 years old on her last passport, and that passport book was forever lost, she had to start over with a new passport. Her process was a little different.1st - You HAVE to make an appointment. You can do this online via the USPS website.2nd - documents. New passports require multiple proofs of citizenship/IDs along with copies, front and back, of the original copies. (I don't know why they need all that.) Generally, the original birth certificate with the seal, social security card, driver's license. Copies of each; front and back of driver's license. If you're a married person who has taken on the surname of your betrothed, bring the marriage certificate (to prove/support why your last name differs from that on your birth certificate) and a copy of the marriage certificate.My friend also got her photo taken here. She had one taken at CVS but she liked the post office photography better so she used that photo instead. (I wish I'd done the same, because mine is definitely fugly!)Again, the young man assisting us was very helpful through the entire process. I'll be bringing my daughter here next to ensure a pleasant passport experience for her.
-
January 2024 by Shannon Keinath
The lady who waited on me was rude and disrespectful I had 1 letter lost in the mail got another letter lost in the mail and she was getting mad because she actually had to do her job and in the end I had to call the post office it got sent from to find it and it is in there office with the attitude both and lost .. hire people who want to do there job right and like there job
-
January 2024 by Alaysia Murry
I called to have a question answered about a service offered. The women on the phone was extremely rude and dismissive. Horrible customer service.
-
November 2023 by Skyla Barlow
Never get my mail, says it was delivered to a parcel locker but it wasnt in there; & they never do pickups like they offer. Idk why they offer the service to pickup your packages when the staff dont want to take the time.
-
September 2023 by olegb580
Not sure what’s up with all the bad reviews, just sent an international package from this location. The people were great, smiling I really enjoyed the experience. This is a really good location in general. I never had issues with this location overall, so not sure what’s up with all the bad reviews. I think it’s really undeserved it’s a really great location not too many people know about it because it’s not in the busy area so this is a really great place to ship from, really professional people, which in this day and age is a really great to know
