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August 2024 by Ladi
You come in for help they mad. You contact them via email they mad. I’ve filed multiple change of addresses and it’s always something. No one takes accountability.
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August 2024 by Elishea James
This location needs regular audits and new management. Unfortunately Ive had to deal with them over the same issue for nearly 5 months. EVERYTIME I speak with someone the information is COMPLETELY different and I’ve filled out the same request 3 times with no resolve. I went today and they want me to fill out another request but can’t tell me if the last 3 (to stop forwarding mail) was cancelled. It’s such bad/heavy energy in this place it’s hard to handle business!
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August 2024 by TheMattster
I want to thank all of the people who work here. I had a package mis-delivered here. Veronica took her time and found my package. I also came in not too long before closing and was saying, "Hello?" at their front desk. I want to apologize if I came across as rude. The staff here is wonderful and I greatly appreciate you all.
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August 2024 by Daisy McD
There last week, the lady was nice and there was no line!
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July 2024 by Robin Counts Houser
Rude customer service! Refused to help an 86 yr old return a package stating no return address, which was clearly on package! Lacking intelligence!
I returned to the post office to speak with the supervisor, who never came out to speak to me ! Showing staff does not have customer service experience! Again, lacking intelligence! We will no longer use this post office and look into filing a priority complaint! This place needs to shut down! They can not find anyone smart enough to work here or knows CUSTOMER SERVICE! JUST A BUNCH OF LOW LIFES WHO DONT CARE!
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July 2024 by Meredith Munzert
Not sure why this one gets such bad reviews - I come here frequently and have never had any problems! Staff is kind and helpful!
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May 2024 by Martin Shupe
The very courteous employees helped me with an address problem on a parcel I had sent to St. Louis. The postmaster Veronica, personally handled my problem. She was a pleasure to speak with. Postal employees work very hard and try their best to take care of problems. The Meramec post office take that one step further.
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May 2024 by S Church
Not only is this post office to incompetent to deliver daily this is what happens when a package is delivered. The home owner is in a wheelchair, behind that door is a step, leading up to that door is 13 steps. So not only do they ignore where it clearly states hand to a person they put it in a spot that when the door is opened it pushes it further away. I wouldn’t be surprised to see it being thrown (as I’ve seen on many occasions) if I go back and look at security camera footage.
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May 2024 by Nathan Martin
Never get mail delivered on time it's always a excuse on why they can't deliver the mail on time fire everybody!!! Still after 3 months the same stuff the postal worker says he can't get in but they have a key I promise they just need to shut down its ridiculous!!
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May 2024 by Shawn Ortmann
I've lived by this post office for 30 years, and this post office is one of the worst in the country, I read!!! But it doesn't surprise me if they regularly lose mail, miss delivered to wrong addresses, and are notoriously late!!! I've gotten so many packages that were other people's it's ridiculous, SMH, I can't believe in 30 years they haven't got it together...
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May 2024 by Kevin Childers
A bit of a line, surprised they didn't have more than one clerk working this late in tax season.
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May 2024 by Cornelius Hines
I've had a couple bad experiences, money orders have come up missing twice.
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May 2024 by Todd Vogt
If you want to mail something quick... DON'T COME HERE. This office has one speed....BEYOND SLOW. And to think, people wonder why the USPS is going broke. It's because people want better service than what they get here...
The carrier for my building lost the key. Rather than say anything to anyone, he just STOPPED DELIVERING THE MAIL!!! I went to the post office downtown and told them this office was absolutely incompetent. We get the issue resolved and guess what? Three weeks later HE LOST THE DAMN KEY AGAIN! So we had to move our mailboxes outside which means no deliveries, because they'll walk off long before anyone gets anything.
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May 2024 by Nauti Stylez
They are just terrible.
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March 2024 by Alfonso Gonzales
They deliver mail to the wrong houses all the time