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September 2023 by Rick F
Never again... do your research people this bank is horrrrrible. I wish I had someone to tell me
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September 2023 by Sharon Perry
They don't have a drive thur anymore and also they are closed on Saturdays.
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November 2022 by Laverne Foster
Worst experience ever. It's like you are bothering then for assistance. I should've not had to come there in the beginning. This is about the 4th time in a year I had to get a new card. #timeforanewbank.
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January 2022 by Mecca B.
If I could leave 0 stars I would. The manager is very rude and unhelpful. I came in to handle some business and instead of trying to help me with my issue he gave me the general number and said "good luck".
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October 2021 by My Saltwater Tank
Does anyone work here? ATMs never work and the people inside move around like zombies if they show up.
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October 2020 by Michelle Chandler
Staff is great!! Management not so much!!!Why is the drive through closed?Why did I stand in line to the door only to be asked to wait to the side for my change? I appreciate the teller who helped me reminding the Manager over and over she needed ones, but he clearly didn’t care!That should not have taken 30 minutes
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October 2020 by Dori S.
Update...this branch does not have lobby hours, so went through drive thru with my complaint. Was told they couldn't help me, and that I needed to call their 800 number for assistance. I did that, and my only option was to start an inquiry for the discrepancy which takes 10 days. Meanwhile, they have my $200. Shopping for a new bank.
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June 2020 by Candice Bell
Why is it only 2 Lanes open if the inside is closed? I have literally been sitting in line for 25 minutes with 3 cars still in front of me. This location needs more staff or something. This is so ridiculous I’m about to be done with US Bank
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March 2020 by Imafireball- 97
Staff is great!! Management not so much!!!
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August 2019 by Tameka Davis
I've been a US Bank customer for 20 ppus years. Today I had the worst experience from I'm guessing their branch manager. I was instructed to come here to fax/email paperwork to US Bank Mortgage. The gentleman was rude about sending the information then said that he emailed it to me and walked away. He stated they don't get a confirmation on when it's sent and to check my email. I stated that I did and there was nothing...he ignored what I said walked away and went to sit down.
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August 2019 by Sam Goodman
Horrible. I walk in and no one says hi, this is after I wait in line for the BROKEN ATM, when I tell the banker it's broken she says oh yeah, the walk up one works. Why would you not put a sign on it saying so? Waited 10 minutes inside to be told "oh I'm not taking customers, go to the other lady". So unprofessional, at the one institution that should be!! (A bank)
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May 2019 by Percy Lee Brown Jr
Hope Things get better
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October 2018 by Vincent Sharp
Great staff and they were informative
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January 2017 by Aaron brummell
Standard financial institution standard great customer service
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April 2015 by Tiffany Goodrich
Got in, got out. Great service
