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September 2023 by Jennifer G
I am very pleased with the service and support at the tesson ferry, Gravois, and watson branches.
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March 2023 by Jc A.
We moved to St Louis from another state and needed to establish checking and savings accounts with a local bank. US Bank was referred to us by several people. We are so happy with Shannon Messmer at the Tesson Ferry facility. She is very professional and asked a lot of questions in order determine which accounts would be in our best interests. We are thrilled with the services provided by Shannon and US Bank.
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December 2022 by Elizabeth Gambaro Phillips
Great bank. The manager and tellers delivered great customer service and assisted me with all my needs.
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August 2022 by Sean Carr
They don't seem to ever answer the phone when calling this branch directly. I've been trying to schedule an appointment with a personal banker to help me with a wire transfer. The corporate support line can't help with this and driving to the branch is kind of a waste of time just to schedule an appointment.
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May 2022 by Mark Mills
Super warm reception. Keep it up
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May 2022 by Matt Higgins
Helpful, knowledgeable and caring staff who looked out for me.
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December 2021 by Amber Waterhouse
Ran in to deposit cash and coin rolls saved up. Rob, the bank teller was incredibly friendly! I walked into the bank dreading talking to people and walked out happy knowing that Rob took the time to care about me.
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September 2021 by J L
Bailey, the branch manager for the Tesson Ferry US Bank was genuinely caring, patient, kind, professional and proficient. I took my elderly mom to the bank for a variety of banking needs (account transactions, account paperwork changes, safety deposit box visit, etc). Bailey treated my mom with respect and professionalism. He blended in a wonderful sense of humor to add some human peacefulness to this crazy covid time in life! You do not find this kind of personal touch with such a large banking institution. My mom and I just truly appreciate all of Bailey's hard work and look forward to many years of banking with US Bank and it's dedicated staff. Thank you Bailey for your outstanding performance, strong communication skills and strong job integrity.
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July 2021 by Jason Schlueter
Bailey was extremely helpful in assisting the transfer of my lock box to this location
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June 2021 by Music & Guns
Go US bank keep up the great work.
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March 2021 by Van V.
I deposited the check and the cash on march 23 and then they reserved both and I called back the cash went through but not the check. Then I called back again, put me on hold for 1 hour, no answer, no solve. So where is the money of my check deposit went?
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February 2021 by Vito Sicola
You wait for the service wen you get to the windows very poor customer service Dan he take the deposit and want away whit out let talk the I need the balance so he come back and I wait again for him to give me the balanceHe put the receipt on the door open and flu awayVery upsetting ? the don't take time whit customer
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July 2020 by Lisa Hong
SUPER Friendly!
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September 2019 by Kim W.
Five stars to the Tesson Ferry branch and their manager Bailey for stepping in and correcting what online bill pay could not. I appreciate his customer service!
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April 2019 by Wesley Gordon
Don't know if it is still available but for vets they have free checks and free checking. They approved a no collateral loan in less than an hour. I have had minor issues so not a 5 but overall a good bank.
