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March 2024 by Keyshunna Washington
The young girl in there stole my package.. The manager keep lying about he going have the owner to call me.. They both are in on it together.
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March 2024 by Deborah Biggane
The packages were packed extremely well, arrived without any damage, and very prompt. The staff understood the importance of the pieces & were very professional in our dealings.
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February 2024 by James Christian
In and out no issues
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February 2024 by Katarina M
Great customer service by lady (I didn't catch her name, she works in the morning) every time I go there! Very helpful, kind and professional. Goes beyond to assist and it's always a pleasure to deal with her.
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January 2024 by Eric Egan
One of the worst UPS stores I have been too. Rarely friendly to customers, and do not stick to operating hours.It is 6:44pm, and they are closed.Sign says open until 7:00pm.
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January 2024 by David Mack
They moved storefronts as of December 2023 and the new place is a little bigger and very nice. They are always super friendly and helpful.
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December 2023 by Emily Betzen
My dog’s ashes were being delivered to me through this UPS. They didn’t give me 10 seconds to go downstairs and answer the door. When I got downstairs they saw me at the door and drove away anyway. I called UPS to have my dog brought back to me. When they arrived they started honking the horn and banging on the door, clearly mad they had to drive back. Apparently a minor inconvenience was more important to them than me getting my dog. Avoid this UPS if you are dealing with pet loss to save yourself from further pain and grief.
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October 2023 by Jermain
I was returning an amazon package, which clearly states no label needed on the instructions. The customer service girl told me I needed to email her the label for a charge pf 1.95$.Right after a woman walked up, and she scanned her qr code free of charge. I asked why I couldn't do that? She replied that she has a qr code.She didn't even have the deceny to tell me that you can find the qr code on the order, instead of going thru that ridiculous process and being charged.Have some deceny and do better by your customers.
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October 2023 by Scott Taylor
Got there at 6:40. The guy kicked me out. Said they were closed. Online hours said 7. He wouldn't even let me drop off my prepaid boxes. Drove 20 mins out of the way
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August 2023 by kat smile
They're nice people greeted me when I step in the door help me and made everything easy I was in and out my kind of place ?
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July 2023 by Tonia Dugger
Hannah did a fantastic job solving issues for customers weather on the phone or in person. It’s wonderful to actually see a kind people person. She served everyone professionally & with kindness.Thank you Hannah!!?
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July 2023 by Catherine H.
They care for your packages!!!! While on vacation I had an old time photo taken of myself and my son. I randomly ended up at this store to ship it home to Arizona. Sade was amazing! If she isn't the store manager, she should be! She took great interest in this wonderful memory I had with my son and she personally packed it. It arrived home before I did, expertly packed and in perfect condition! I called the store and thanked her. I would love to speak with the owner and let them know the have a top notch employee!
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April 2023 by Jordan Landeck
This specific UPS Store has the BEST customer service of them all! The people are always so nice and helpful + they seem to actually enjoy being there (which can’t be said about all UPS Stores). I actually have another location closer to my home but I specifically utilize this one because of how friendly everyone is. And even though it’s street parking, I can always find a spot!
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April 2023 by DeVona Lenard
I just walked out of this store & I had to write a review. I don’t come here often mostly for Amazon returns, but this store has the best customer service in the city. The line was out the door but that goes to show how good the are & it took less than 5 minutes to get in & out.
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April 2023 by May Lin
The staff at this UPS store are friendly and efficient nine times out of 10. If there's a line, the staff will usually try to address those in the back of the line to let them know that they'll be helped shortly.
