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January 2024 by TautologyTechSystems
Was a member for over two years. I received a 2024 price hike of 25% with no notification. My monthly bill went from $104 to $130. No apology or remediation attempt from the staff. I canceled the membership and still had to fight to get reimbursed.I'll also add that their pools almost never have all the features opened because they are consistently understaffed.The hours aren't kept updated on their website so you can never trust that things will be open when you arrive.
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January 2024 by Polished Paradox
I’m so excited about the new gym equipment i seen getting installed yesterday!!! This is my home away from home from the kids to workout and relax.Better gym equipment is so EXCITING!
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July 2023 by Natalie S.
We love the "J". They have the best amenities around St. Louis, including a great strength training area and a ton of machines. We especially love the adult only dressing rooms with sauna steam room and whirl pool. It is like a spa experience!
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March 2023 by Olivia Faith
Was a member for several years and LOVED the exercise classes. The beginning classes were all very inclusive for all levels so it was a great place to really get started.I don’t have kids but enjoyed it all the same!
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March 2023 by Kailey Parks
This is a beautiful facility and I wish I lived closer and could take advantage of it! I attended a book tour/signing held in the gymnasium, but had the opportunity to walk through the gym as well. It's clean, well maintained, and has tons and tons of workout equipment of all kinds - the most well-appointed gym I have ever visited.
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February 2023 by Giti Fredman
I rented space at the J for a community event and had such a wonderful experience! Isaac and his team were friendly, communicative, and so so accommodating! Our event went smoothly because of their professionalism! We will definitely rent space at the J in the future! Thanks again!
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February 2023 by Zach M
Very polite staff! Picked this location because of proximity, but the classes they offer are worth every penny!
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September 2022 by Ken Hirsch
Generally summer is the worst time at the J if you're wanting to use the gymnasium or pool facilities, as preference is given to groups mainly consisting of non-members, and little consideration given to members that pay the premium membership fees. Considering a move to a gym that is a little more focused on providing a higher level of service to paying members.Overall it's decent facility, but if you're joining to have swimming as part of your workout beware. Schedules are often mismanaged, and getting kicked out of the pool in the middle of workouts so that unscheduled groups can take over is common place. Six times in one summer I've driven over to the J and either haven't gotten a full workout or, have been unable to workout at all in the pool due to pool mismanagement or incorrect schedules being posted online. Several hours of multiple days per week, either one or no lanes are available to lap swimmers. Member Services does little to help or make to make things right. Just way to expensive for this level of service.
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August 2022 by Alex
My girlfriend has experienced racism towards her at the J, she's fed up with it and canceled her membership. Seems like other members can't be a decent human being and other parents are teaching their kids to be racist as well because they don't get it out of nowhere unless it's someone close to them.
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June 2022 by J Deh
I’ve been a member of The J for a few years. It’s a great gym in a lot of ways. There’s a decent selection of equipment that seems to be well-maintained. I also like the squash courts and the indoor and outdoor pools. I also worked with a trainer for a while and he was excellent. Something I particularly like about The J is that it is truly accepting and welcoming of everyone.The annoying part: There seems to just be one schedule posted online (at least that I can find) for each pool. It shows the general hours of the pool, but does not show changes to that schedule (e.g. pool unavailable due to a special event). Since I can’t find this info online, I need to call The J and ask if the indoor pools are open and available for use. It is maddeningly difficult to get a correct answer on this. For instance, I’ve called The J three separate times this weekend to check if the indoor pool was indeed open for use, and all three times I was told the wrong information. I wouldn’t leave this review after one off weekend, but this has been an issue over the past few years.
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April 2022 by James Brown
Love the workouts, love the staff at this location, and love my crew. They literally know everyone by name and make you feel so welcome from the minute you walk in to the minute you walk out. The coaches are just as awesome and have helped me with my fitness journey in so many ways!
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April 2022 by Ed R
Great gym - terrible policies.One ‘mask hour’ per day? Please use some common sense when creating rules. Is one hour supposed to ‘stop the spread’?The J tries to be an extremely woke company, yet it ignores common sense and reality..Don’t join unless you want early closures on Fridays (6pm) and policies that help the minority of gym goers.
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March 2022 by Jeffrey Lerner
Great facility for exercising, nice swimming pool in and out, clean facility with nice showers hot tubs sauna. Always activities and a beautiful gym to play basketball, badminton, pickleball , volleyball. Starting pickleball again check the times.They now take renew active for membership dues..
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February 2022 by Astrid Daniell
The atmosphere, trainers and staff, and guidance they provide is the best value I have found. The workouts themselves are killer and they provide insights on nutrition, pre and post workout care, and general health. Cannot recommend enough.
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February 2022 by Terry Green
Great friendly staff. This place is full of things to do. The inside pool is wonderful. The kids had a great time too. This is a place has something for everyone.
