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September 2023 by Steve Barron
Very nice and helpful. Will not try to sell you something you can't afford. Great products at a good price
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January 2023 by vanessa hartwick
We didn't purchase anything yet but Avia was extremely polite, listened to our wants and helped locate the perfect mattress. Very large selection overall. Not pushy like the other nearby mattress store
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October 2022 by Noah Mekton
Great store. Helped find new mattress and bed set.
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June 2022 by Lois Acheson
I originally bought a brand new bed in June of 2020....right when pandemic hit. I went to the Watson store (now closed) and bought a queen sized platform bed, headboard, footboard, mattress (paid $999.00) for mattress, also bought mattress protector (lifesaver), had it delivered, set up, the works. Unfortunately they were out of stock of slats so I got a metal frame instead.Fast forward to the present: got diagnosed with Type 2 diabetes, lost alot of weight, ended up with back and neck problems. Figured would get a mattress topper, was sinking into mattress! So I went to lemay ferry store, bought slats, and they were delivered on Saturday. Unfortunately I didn't have all the pieces to my frame (was unaware). Randall & Joe were here nice, took photos of where missing pieces should be...they informed Sal at warehouse and the following work day when I called Sal, he told me they would be bringing out correct pieces for bed and install slats.When I measured bed, measurements came out for a full sized bed. Sal said he would speak to his boss, Amanda. The delivery guys just left and I couldn't be happier! They installed correct pieces, brought up queen sized box spring. Apparently I measured incorrectly, measurements were off by just a little (my mistake). I asked if I could swap out mattress (new one firmer), and Randall said no problem! They brought it up in the rain and took old mattress and frame back! I wish I could have tipped them more! I can't thank everyone enough at the bedroom store to work with me like they did!I highly recommend this company! They go above and beyond!
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March 2022 by Val Ued
I got to run around to six different people in six different locations and still my 10 year warranty on my bed doesn’t cover the remote control after four years. Very dissatisfied
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January 2022 by Molly Stadnicki
Terrible online service, really there is none. Bought an adjustable mattress topper online for $99 that had great reviews but when it arrived it was literally just a glorified air mattress, didn’t even fit my bed like it said it would, and was very uncomfortable. Been trying to reach someone at this company for weeks now to return (no option to return on any emails I’ve gotten) and can’t reach anyone. Wish I could give 0 stars.
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October 2021 by LAURA GIOVINO
My sister and I both got a new dresser and nightstand for our new place. They had a nice selection of choices at reasonable and they had it in stock!
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August 2021 by Diane Bloomfield
Great store nice man helped me waterbed drain tube. Thank you
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June 2021 by Hezron Scientists
The Bedroom Store is a very great friendly environment. Salesman do there best to accommodate what you need in your living environment. I have a great experience everytime I shop there. A great store to recommend friends and relatives.
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June 2021 by Mark Jones
I wish I would of went to the Bedroom store first. They were the only store that had mistresses in stock and they were cheaper than the other mattress stores. The Bedroon store also had the most helpful employee.
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May 2021 by Sandy Johnson
I would highly recommend the Bedroom store! This is our second purchase from them, and since mattress purchases are such a huge deal, their purchase policies make you feel better about making the commitment. I will never shop anywhere else for a mattress, also because they go above and beyond every time to make sure we are completely satisfied. Do not shop anywhere else for a mattress!
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May 2021 by Alex King
Ron was extremely helpful and knowledgeable. He bent over backwards to make sure we were taken care of and offered with any future questions.
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May 2021 by jane murphy
They had our waterbed mattress. The guy who helped us was very nice.
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April 2021 by Michael Manion
The manager helped us find a bed frame even though the store was closing. He took time to go through the warehouse and came up with the exact match and gave us fair price.Thank you
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March 2021 by Chelsea Threewitt
Excellent customer service! I have horrible neck, back and hip pain constantly and getting a new bed has been top of the list! I left today knowing i would be able to actually get a good night's sleep!
