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February 2024 by g mueller
I’ve been a loyal customer for over 25 yrs. i have bought several bikes for road racing and commuting. The repairs have always been fast (2-3 day turnaround), reasonably priced, and spot on. I always recommend Sunset as THE place to go. Recently i took my wife’s all terrain wheelchair in for work. The staff did the needed repairs and selected upgrade parts needed. They went above and beyond what I expected and made the chair better than new.Gerry (aka Hippie)
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February 2024 by Gerry M.
I've been a customer since they opened over 25 yrs ago. I've bought several bikes for both racing and commuting. Tim, the manager, has kept my wheels turning for years. The repairs were always fast, reasonably priced and spot on. I always recommend Sunset as THE place to go. I recently took my wife's all terrain wheelchair in for work. The staff helped to select the type of repairs and upgrades needed. They went above and beyond what I expected and made the chair better than new. Gerry (aka Hippie)
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December 2023 by Charles Geary
Friendly experts.
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November 2023 by Dale S.
These people have repaired the brakes on my Rollator twice. First the left side then the right side. Their Staff is Second to None and their Prices are Very Reasonable. I was Very Fortunate That they were able to Repair it the same day. They always seem to be busy; which is a Good Sign. I highly recommend them!!!
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November 2023 by Geoffrey Crowley
Daughter’s 11th birthday gift from Grandma was a new Bike. A friend recommended we go to Sunset Cyclery. Great move. This is a great bike shop. They were extremely helpful. We ended up ordering a bike due to her being so picky, but they were extremely helpful and got a bike ordered. I highly recommend coming in here if you need a bike or need work done on your bike.
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November 2023 by Dan Kraus
I was very nervous going to a pro bike shop with my Walmart special Schwinn. They made me feel very welcome and weren’t judgmental at all. My seat post got stuck inside of my frame today after I tried to adjust my seat. They spent about 20 minutes working on it and finally got the post to come out. They even tightened up my rear hub that was loose from the factory! I bought a saddle and a water bottle holder and they mounted and adjusted them for me! I’m looking at an e-bike to replace the Schwinn. I’m definitely going to buy from here!What excellent service!!!
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November 2023 by Dan K.
I was very nervous going to a pro bike shop with my Walmart special Schwinn. They made me feel very welcome and weren't judgmental at all. My seat post got stuck inside of my frame today after I tried to adjust my seat. They spent about 20 minutes working on it and finally got the post to come out. They even tightened up my rear hub that was loose from the factory! I bought a saddle and a water bottle holder and they mounted and adjusted them for me! I'm looking at an e-bike to replace the Schwinn. I'm definitely going to buy from here! What excellent service!!!
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October 2023 by Daniel McCormack
I had un-racked my bike to begin riding Route 66 to Tulsa and discovered that my front (tubeless) tire was flat. It was a Monday, and a lot of shops were closed. I am so glad that Sunset Cyclery was open. Tim had it fixed within minutes. (Even though I had recently added sealant to both tires, I didn’t add enough.) He also gave me some really helpful advice for the next time I add sealant. I live in Illinois, but I now have a favorite local bike shop in STL.
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September 2023 by Joseph Holst
These guys are great! Super friendly crew. Very welcoming atmosphere. Loads of bikes and gear. Great communication during my visit and the follow-up call to let me know what's going on with the bike.About the bike: I took it in for a mystery sound in the rear wheel and they got it sorted for me. It ended up being the rear spokes. Only cost $20 to true the wheel, which is insanely cheap. While fixing that, they informed me of a couple other maintenance things I should look out for in the future, which I love because I don't really pay attention to those things - so it's nice to know they have your back. They are not pushy or salesy and you get a feeling that they are just looking out for you.Happy I gave them a shot. Definitely my new go-to bike shop!
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September 2023 by Jodi Carts
What an excellent experience! While traveling cross-country, we discovered the rear axle was missing from my husband’s bike. We stopped at Sunset and Tim helped us right away, had the part in stock, fixed the problem, and we were on our way in no time. Super friendly, knowledgeable, and eager to assist. Thank you!!!
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September 2023 by Christine Eason
Outstanding customer service, Ed is wonderful. Great product selection too. Am a new biker and he was so helpful. Thanks, Ed, I’ll be back
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September 2023 by Luca Oak
I've come in a couple times for minor (10 minute or less) service and they handled it without even bothering to ask for payment. Really nice folk.
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July 2023 by Ashley W.
My husband and I were passing through St Louis on our way to the Lake of the Ozarks from Nashville, TN for the weekend when we discovered one of the tires on his Speicalized bike was shot. We found Sunset Cyclery on maps and made our way over. The guys there were AMAZING and got us fixed in less than an hour. They truly went above and beyond to help us get back on our way to enjoying our weekend. I would highly recommend this bike shop'
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June 2023 by Allison Kieffer
Hands down one of the best customer experiences I’ve had. I know nothing about bikes except that I love riding and was in the market for a new gravel bike. They were patient with me, explained all the nuances, helped me test ride some, weren’t pushy, and really wanted me to find a bike I loved. And I did! I then came back a week or so later for an accessory and they remembered me. These guys truly love what they’re doing and it shows.
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April 2023 by Matt Meglan
Awesome owner, great techs, always great service. My family has been using Sunset Cyclery for over 20 years now and they always take care of us.
