-
October 2024 by Peter T
Great response and service, logical deals and will work with you ... Thanks again
-
September 2024 by Harriet Brown
Totally satisfied with staff, very friendly and professional. Would highly recommend this business.
-
August 2024 by Krystal Jackson
Am willing to speak with anyone who is considering using this service. I rarely take the time to write a review with my busy schedule but this is beyond poor customer service. As you can imagine, getting locked out of a car with a small child is a nightmare. STS Towing was called through my insurance company to provide lockout service. I received a note stating that my tow was on the way (which should have been sent ahead of time to prepare). Within minutes, I then received a note that the driver was outside. I noted that I walked to CVS and it would only take a few minutes to get to my car. I was back with my car within 5 minutes and notified the driver. He then told me that he had unlocked my car and left because I took too long. My keys were in my trunk, not my car, and I was still unable to leave the area. When I spoke with the driver directly, he noted that it was my fault, that it was a personal problem, and that I needed to call someone else because he had left and would not return as he had other jobs to handle. I’ve included screenshots below. These folks are the last people you want to help you in a chaotic time. Use someone else with better decorum, patience, and customer service.
-
May 2024 by Tina Wright
STS staff members and services are beyond remarkable. Not only do they repair vehicles, but they repair hearts, too. Many times I've seen STS open [their] hearts to provide peace of mind to make life a little easier for their customers, by doing an extra task without charging for it and allowing a vehicle to remain parked on the lot longer than usual. I can also attest to STS assisting a family dealing with a crisis. My personal experience was when I was offered a ride home until my car was repaired. Drew has always been honest when addressing the problems with my vehicle, and has never over charged me. The entire team has very good work ethics and great time management skills. The counter- clerks are outstanding; I appreciate their smiles, laughter, and putting up with frivolous behavior. I love them all!
5 stars for STS!
-
April 2024 by Chardial Samuel
One of the best towing experiences I've had. Efficient, friendly & professional. Great ride KEITH ?
-
April 2024 by Patricia Brown
STS always takes care of my vehicle/ and it's convenient!
-
February 2024 by Jamie Evans
Didn't have the tire I needed for my truck. Limited tires.
-
February 2024 by Kiing Laide
They steal out of cars and make their own prices far as impounded cars.
-
January 2024 by Joel Blondin
They found out the problem and got me fixed and back on the road same day and had honest pricing
-
January 2024 by nicolas caceres
This is a very fair shop. They work with customers to make sure they can keep on the road for a fair price. Remember it takes education to keep older cars on the road and they are 5 stars in my book for the educational repair work and fairness in fixing issues that arise with older vehicles.
-
November 2023 by James Stewart
NEVER AGAIN. They were supposed to replace a fuel injector and do a tune up. First they tell you "oh your car is special " so we have to special order your parts. It's a damn Kia Forte. Nothing special at all. Then after keeping my car for a complete month I had to make an executive decision to pick up my car and take it down the street to another car shop, this time "nationally known ". The other mechanic mentioned that STS used the wrong spark plugs and lost my distributor cap. The nationally known mechanic ordered the parts "same day " and had me out the same day. Never deal with a local shop cuz they will rip you off because they can.
-
November 2023 by NautYourAverage
They are all good people that work here . The police tow cost of $288 is crazy to me but their daily fee is $50 a day . I spent close to $600 to get my car out . I know it’s a business but that’s a lot of money to get your car out that’s not that badly damagedService: Car towing
-
November 2023 by larry henderson
Charged for diagnosis,but they couldn't repair neither tell me the real problem.
-
November 2023 by Precious Williams
Exceptional People and Service ❣️
-
November 2023 by Mary Ann Grenard
Great Place!