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January 2024 by Keena A.
This small market is very close to my home and I love and cook with quality products. I usually Instacart from a larger grocer bc I hate grocery shopping bc of my anxiety but need to get food. I sometimes stop here bc it's small and not as busy when I'm on the way home from working my cleaning company. I may pay more for produce or a can of beans but I don't mind bc it's very convenient energy and time wise. I usually get under 8 items. This time I stop in after an ice storm that shut the city down. I didn't want to deal with the hustle and bustle of the regular grocer and Instacart so I came here. The manager on duty in the red shirt came from the back and insisted on bagging my items with two hourly employees standing right there. Two cashiers. One checking me out and the other one for the other lane. They were surprised to see him which tickled me; then made me uncomfortable as a former store manager. Because wth? The cashier looked at me and made a weird face. It wasn't a smile. I was very underwhelmed with how my items were bagged. I don't know why he didn't choose to do something else more important when he had the manpower to bag my items standing right in front of him. It was an odd experience.
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January 2024 by AD 80
Came in and grabbed lunch. I haven't been here sincebI was kid, my granny and great aunt shopped here. Anyway, grabbed some baked chicken(very well seasoned), fries(had a nice salty zing), and a cold pressed juice. All was great and the staffed recommend other items on my return. Good service and I will be back.
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December 2023 by Matthew Garcia
High quality offerings for a wealthy neighborhood so you pay a premium. Everything you need with some unique options not available at traditional chain grocery stores.
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December 2023 by Patricia Wilkerson
I love Straubs. Dropped in yesterday & picked up dinner & dessert for my husband & me. Everything was delicious, as usual. Straubs is a true gem. Employees are always so nice & helpful ❤️
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November 2023 by Tasha Robinson
I went to straubs today for a salad and I encountered Jo Jo. He was awesome, very pleasant and very prompt to help and respond. I really appreciated his customer service today. It was nice to be treated like a paying customer. Thank you Jo Jo.
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October 2023 by Zoe Ross
Wish I would’ve remembered the workers name, but I came in tonight and was kindly greeted/told to ask if I needed any help! Really friendly customer service :)
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October 2023 by Tyla J
General Manager Bill was rude and uncaring. 1st he wouldn't come to the phone at 7:49 am said he was too busy. When i called the bakery directly the guy was very courteous than went to put the General Manager on the line. I explained how the cake was unusual and I lived far, he did not care, he said freeze it and return it and I should also bring the receipt. I understand store policy but I still feel, him being the General Manager, should have been able to accommodate me a lot better and certainly more courteously than to be sounding irritated as if I were an inconvenience to him ??♀️.
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September 2023 by Darnetta Cohen
Not sure if the emps are supposed to greet people, but, when I walked in, both cashiers just looked at me. Didn't like that at all. Went for Ms. Hullings' cakes, which they sell, so, that was good.
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July 2023 by Anne G.
Nice very high end grocery/deli/bakery store. They carry fine meat selections, prepared foods for takeout to warm and eat at home. Employees were very nice and helpful. Nice customer service is still important to some businesses.
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July 2023 by G R.
For money people, the smaller grocery store may be a little pricey to do much of their daily shopping. However, for ready-made, deli, specialty bakery cheeses, and other items that can't be beat. You'll find the quality unmatched as well as the service if you need to put together a quick meal And don't wanna deal with going to a larger grocery store. This is the place to stop. They also have a decent wine selection and very fresh produce. The other thing I enjoy about shopping here is there are many local things carried that you don't find at the bigger stores an enjoyable experience, with a few tables outside if you want to pick up a sandwich for lunch to eat right away.
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July 2023 by James Howard
I've always love the quality food at STRAUB'S. Now I must drive over 25 miles to get there, but you can believe it is worth every mile.
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June 2023 by Lisa Zelko
Wow, what a really nice place to shop.I discovered this little gem when I had 20 minutes spare before picking up my son and forgot my drink at home.Went in to buy a bottle of water and left with 3 salads.The chicken one, an apple one and one that turned out to be the absolute BEST salad I think I have ever eaten, the tomatoe salad. I'd happily drive the 35 minutes to get this again...which I will be tomorrow lol gonna buy a massive tub tho this time lolThe staff were also so very friendly and a real joy to deal with, they are a huge credit to the store.If you're in the area and looking for some yummy food and excellent customer service then look no further, Straub's is the place....just don't take all the tomatoe salad ?
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May 2023 by Dennis W.
Don't let the "expensive" reputation deter you. With the three tips below, I can all but guarantee a fair value during your next shopping trip: 1: The store excels when it comes to personal service... If you have questions, are wanting to special order a particular item or are looking for something that's a little harder to find, there might be no better place to start shopping in the Central West End. 2: They are one of a few local retailers for many of their products... Straub's does stock a few national brands, but many of the best deals are on the harder-to-find options. There are some true exclusives, such as Miss Hulling's cakes, along with many high-quality, locally produced options (Park Avenue Coffee's bottled cold brew and Chocolate Chocolate Chocolate bars come to mind) that aren't sold widely around town. The selection in this smaller store is curated to the point where you'll be hard pressed to find anything less than "really quite good" among the local product gems. (Straub's also has a particularly interesting ice cream section, including good selections from Graeter's (Cincinnati) and McConnell's (Central Coast, CA)). 3: There's a reason that the prepared foods section takes up as much room as it does... The store has leaned into an extensive deli and prepared foods offering for years, becoming really, really good at it. Shopped carefully, the bakery, sides and hot foods selections can be competitively priced (not to mention delicious). By keeping an eye on their sales, focusing on key ingredients where higher quality matters and enjoying the less widely distributed (but no less excellent) finds, Straub's is a consistently useful option that can deliver good value! It's not a cheap store to shop, but there's plenty of value to be found.
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May 2023 by Tanya W.
I cannot express the joy I have when I come shopping here! From the delicious bakery items, grocery items, alcoholic, beverages, and a beautiful, well organized store. I am in love! I've never gotten an item that I wanted to return. The bakery items are always so fresh and so delicious. My go to favorite is Miss Hullings chocolate cake, or a German chocolate cake.
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April 2023 by Angela H.
My first visit to this establishment. I was very impressed by the variety of items available at this city grocer! I stopped by because I heard they had sushi and I couldn't resist picking up some gourmet popcorn. I had a minor snafu at the register because the cashier struggled with counting my change out correctly and needed to call a manager to re-open the register and help him count the money. I caught it but that always saddens me. If you're in the area, I would definitely recommend this market.
