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March 2024 by William Johnson
Great Staff Great
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March 2024 by Nakeisha Jones
I did a online order and asked for no ice. Both of my drinks were made totally wrong. I had to clock out and go back to the store where one of the workers went back and forth with me about how the drink is supposed to be made. Turns out she was wrong. She didn’t apologize nor volunteer to remake my drink. I asked for a refund she told me I can get store credit. She told me to call corporate. The entire staff vibe was off. They need customer service training. I am a loyal customer and today was completely a rude day.
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March 2024 by Jessica Allen
This location is close to my job and I am sorry to say, but their service is horrible unless you are a regular. At any location I visit in the St. Louis area, when they see someone walk through the door, they greet the customer. This has happened on several occasions, and once again I walked through the door and no one including the barista who fixed my order said anything. I spoke to the barista first with a good morning and they said thanks lol. I will no longer be patronizing this location. Today was the last day they are getting any more of my money. If I want Starbucks, I am sticking to the location in my area. Don’t waste your time or money and no they weren’t super busy enough as they were joking with someone who appeared to be a regular. I’ve worked in customer service for years and know the value of greeting customers as they walk through the door. They need training on what that looks like and not just greet the customers that look like them, but also the ones that don’t.
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March 2024 by Sarah Battula
They were great service! And wrote an amazing note, saying “Have a great day. ”But what does this drink say, it’s so confusing to read ??
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February 2024 by Josh Lampp
Great coffee!!!
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January 2024 by Taylor Barnes
First the coffee and service review, great coffee and service.Second, the service and care in general, just bought coffee for my wife, myself, and a small peppermint mocha for my son. We crossed the street and my son tripped, scraped his knee and spilt his coffee.One of the ladies not only came outside to check on him but also made him a new coffee and supplied us with some band aids and neosporin.They didn’t have to do that but it meant the world to us. Thank yall for the care!
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November 2023 by Glen
Not allot of indoor dining space. Yet they absolutely rock on service!
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October 2023 by Sherri Morrow
The staff is goofing off and is terribly behind on orders. If they worked as hard as they joked around I would have been out 10-15 minutes ago.
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October 2023 by Angie Harrison
Exceptional customer service. Small location, comfy and cozy!
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October 2023 by Barbra W
I ordered coffee on my app so it's pretty clear what I would like in my coffee but no its not at all what I ordered, and it was remade. It tastes like hot water with a dash of coffee. I even get an extra shot to enhance the flavor but nope it's still bursting with dirty water flavor. I had caramel, whip cream and it's just tasteless. I don't understand this use to be the best robustly flavored coffee ever...
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October 2023 by Quiana M.
The first Starbucks I have gone to where the workers were rude. The guy with the locs, and girl with the red hair didn't 't greet, or even acknowledge us. I asked for napkins, and the lady with the red hair basically threw them on the ground, and then went back to texting. Horrible service. No stars.
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September 2023 by Alex S.
Really inconsistent products. Sometimes very good. Sometimes terrible. Even when you get the same thing you will get a totally different drink half the time. The staff is meh. Not horrible, not good either. Also a kinda dirty location with homeless people always outside.
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September 2023 by Briton Bradley
The barista guy here was literally groaning and moaning at people coming in "five minutes" before closing time, making people in the lobby feel hella
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September 2023 by Neive Rodriguez
Gweem. I liked it. It was good and Gweem! However, I’m crazy báñele
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August 2023 by Kathleen Crosmer
Very small indoor space that was loud and crowded, no sugar or other coffee additions out, good coffee but not great for hanging out or studying.