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October 2023 by Kelly Reed R.
Rude, racist, bitter, old female. I stepped into the store, stopped, and turned around and walked out. The spirit the owner has us one of the 1930s. Didn't line clothes I did see. She told me her dresses were pricey. I had over 1000. In my purse.
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September 2023 by Allyssa Hoffman
Drove 40 minutes out to do MOB dress shopping after calling first just for her to say she doesn’t have anything to try on. And no one else in the country will and I’ll have to just buy it from her without trying on a single dress. When I said I don’t think we want to buy a dress without trying anything on so we’ll go somewhere that we can try something on and she says “good luck”. Fat shaming bitter old woman. ?
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August 2023 by laura robinson
i loved paulette!! she is very honest with you about whether the dress looks good or not, she is incredibly helpful, and so funny and fun to be around!!
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August 2023 by Barb Roemerman
Paulette was awesome to work with!!! Huge selection and she basically chose the dress I would love and that would fit me the best and she was right!!
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June 2023 by Patty K.
Being a mother of the bride for the first time, I looked online to see what was available. I didn't want to order a dress that looked like every other dress I'd seen before, and I wasn't wanting one that looked like a glorified bridesmaid. Finally, I Googled "gowns near me" and was so happy to learn of Special Occasions by Paulette and Teddy. Paulette is the consummate professional, and she's also a joy to work with. She was matter-of-fact about what worked and what didn't. I went in there feeling drab, but ended up feeling like I could walk the red carpet at the Oscars! Paulette knew exactly what would work for me in spite of my various imperfections. I recommend her to the highest degree! I will never go to another shop for a special occasion dress when we have such a jewel here with Paulette.
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May 2023 by Ryan S.
Paulette is absolutely a professional in her craft! She has an amazing eye for attire and choosing exactly what you need whether it is for a dance, gala event or any special occasion which is why the name of her boutique is perfect. My husband and I are very thankful for her expertise. She has helped our beautiful daughter (who is not a fan of dressing up I might add) find an elegant dress that she loves. No more shopping everywhere for a dress! We always find what we need and we are in and out! Thank you Paulette, you are wonderful! Once we have our family portrait images we will be sure to post them here! The dresses were perfection! Many compliments and head turns!
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May 2023 by Arielle Barnett
Paulette is amazing!! The experience was far above any of the other places we visited. She currently has a great deal on dresses so if you’re looking for a prom or formal dress, go see her!! You will not be disappointed
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March 2023 by Taylor Beasley
If there were negative stars, they would be off the charts. By far the worst customer service experience I've ever had in my life. My mother and I were treated like Julia Roberts from Pretty Woman - mind you we were both dressed very appropriately. A lady, I believe to be the owner, stopped us as soon as we entered the store and practically cornered us from looking at any merchandise while she asked us a ton of questions about "what we were doing here." I explained I was looking for a little black dress to wear in my sister's wedding as the maid of honor. She immediately stopped me and repeatedly explained that she "doesn't have anything for me here because it is all very expensive," yet she didn't even bother to ask me what my budget was. She continually insinuated that I could not afford a dress there. Not to mention, there was a perfect little black dress hanging on a rack that would have been perfect and was in fact in my price range, but after the way we were treated I refuse to support a business like that. The way she talked to us was very condescending and extremely rude.Before coming to the store, I had called several times before to get more information on a selection of short black dresses. My calls were never returned and the one time someone actually answered my call, the woman was extremely rude and said she "didn't have time to answer my questions."Also, while in the store the woman that was interrogating us another red flag occurred for me.... a mother and her daughter came in to shop for prom dresses. The woman we were speaking with interrupted me while I was talking to give the new shoppers who entered a hug despite the fact I had just overheard her say to another customer that she was sick and couldn't give them a hug because she didn't feel well, but yet because this particular family that went to a certain high school she gladly extended her welcome to them.I've never been treated so poorly from a store before in my life. I'm so glad I did not purchase a dress here and give them my money.
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November 2022 by Lindsay L.
I had a wonderful experience! I stopped by after hearing another woman mention this store; I had never been before. Paulette was direct and helpful - this was unlike other shopping experiences where they just tell you what you want to hear to make a sale. Here, I felt like I was given guidance by a real professional, who knew what would look on good on me - like a really good friend who knows you well. Highly recommend.
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November 2022 by Makala Burch
My rating is due to customer service. If you read reviews before spending your hard-earned money, I hope this review finds you well. I called this store to ask a few questions as I have never been in person. The woman who answered the phone was incredibly short, rude, and belittling. I have beautiful dresses from my recent college and high school dances. When I asked her if the store purchases used dresses she said, “excuse me?” so rephrased my question and her reply was “this is a really nice, upscale shop. You need to call a resale store. It's rude for you to even ask that.” and proceeded to hang up on me before I could say a single word. How pitiful. Please take your money elsewhere. I pray this individual finds kindness within their heart.
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November 2022 by R Yerkey
Horrible! I went there looking for a dress and was told that they didn't have anything for me and that I needed to look elsewhere. I barley even made it into the door. It was very hard to know if they were even open due to no store hour signs on the door and no one at the register. It also was presumed that I did not have any money as the lady told me that my mom could buy/look at a dress there but I couldnt.
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October 2022 by Rayne Wauthier
Horrible! I went there looking for a dress and was told that they didn't have anything for me and that I needed to look elsewhere. I barley even made it into the door. It was very hard to know if they were even open due to no store hour signs on the door and no one at the register.
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September 2022 by Christine Brave
It was the Most Wonderful shopping experience!I am short & have a hard time finding long dresses.Paulette looked at me -found a dress, I tried it on & that was it!!!!I’m So happy! Great Special Occasions dress shop! 10 Stars in my book.
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September 2022 by Sheri Ferry
Bought my Mother of Groom dress in 10 minutes after months of searching. I loved it & so many others sent compliments! Paulette is a Pro & so fun to work with!!
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July 2022 by Lauren R.
I had an amazing experience purchasing a mother of the bride dress. Paulette helped me to find a dress within my budget. She gave me honest feedback to help me find the perfect dress. I could not be happier with my purchase!
