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November 2023 by Becky Pritchard
Jeff was a very pleasant and helpful salesman willing to guide me through car purchase. There was no high pressure sales talk but mostly I appreciated his respectfullnness. I highly recommend this business to anyone interested in buying a used car.
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November 2023 by Karen Lewis
Thank you Jeff, Deric, Dan and Stephanie! You are rock stars! I love the Americana decor around the office, and the sheer honest to goodness about the operation. It's not a flashy place, but it exudes hard-work, honesty and humility. I would highly recommend this place!
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October 2023 by Swing King
Deric was the man. These guys worked with me a lot on a first time car loan. I was honestly giving up the search due to lack of credit until I found these guys. Love my truck I got, and the price is great. Don’t have a single complaint. Thanks fellas
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October 2023 by Kenya G.
When I went to test drive the car, it had 2,000 extra miles on it than what was advertised. Apparently the owner's wife had been driving it for 3 months (that should have been a secret). When the paper work was drawn, there was an extra $1,000 fee added to it that was NOT listed on the KBB website. He waved the fee onsite and pick up scheduled for the next day (so they can repair a noise). Later that evening, I was told there was an out of town family interested in the car before me who was willing to pay the extra $1000. I got really bad vibes so I told him to congratulate the other family for me and prepare my deposit refund. I found a great car for my kid 6 days later.
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October 2023 by John B
Had a decent experience buying my 2014 Camaro ls derric gave me 1000$ discount on my purchase only issue I had it seems someone cleared the tpms sensor codes and that light came on shortly before I got home all 4 sensors were missing. other than that derric was awesome and I can’t blame that on him it was a as is purchase!
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September 2023 by Melanie G.
This business tried to take advantage of me in every way they could. Offered me the highest interest rates, added charges I didn't want, and lied to my face. I had to come back a week later to get reimbursed for having to put my own headlights, high beams, all air valve caps, and a missing cap under the hood (also found a mechanics lunch under the hood). When I asked why the TPMS sensor was on, Jeff tried to convince me that it was an issue with all Fords and then later said it was an weather issue in all cars, more bs. Never sent the title like they said they would. When I asked why he offered the highest interest rates, he tried to turn it around on me and then blamed Biden. The car is great, the employees need to do better. Stop taking advantage of people, you catch more flies with honey
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September 2023 by Natalie M.
My wife recently purchased a Ford Focus from the immoral Sourh County Auto Plaza. I regret not being with her because they took advantage of her in every way. They talked her into a 15% interest rate, which I later told her was criminal of them. Taking advantage of a young woman was their goal. They did not expect me to show up. They lied to me so many times. I called them out. I knew what the Federal interest rate was at the time: 5.5%. When Jimmy started talking about being a Trumper, I left. You don't talk politics in business. They took over a month to get her the title. Worst car buying experience of either of our lives.
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September 2023 by Smiley Salinas
Just bought a truck here with Jeff. Best service in town. I mean he wasn't just helping you get in the truck, he is also making sure you know all your options and how to continue to build credit and even lower payments if possible. He was very knowledgeable and made me feel very comfortable. I felt at ease here I really mean it. No joke,I really recommend this place and I really think you need to talk to Jeff if you wanna see what I saw for yourself.
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September 2023 by Shonvonda Brown
Searching for a vehicle is ALREADY hard but to think that you've found the perfect 1 and to find out it is a LEMON IS EVEN HARDER!!! I went to the website and found a 2016 Honda CR-V for almost 12,000 and instantly fell in love ? I went to test drive it and it rode smoothly without any lights on it.... They asked for 1,500 down but with their insurance for literally (5 days) 2,000 ( which I didn't know until I went back ? I went back 8-21-23 with all of the money! When they explained it would be 2,000 with their insurance, I instantly got on the phone and found better insurance!!! I was so excited and cried for over 15 mins (tears of joy) I WAS THEN SIGNING PAPERS THAT SAID IT WAS 18,000 ?fast forward... After GIVING JEFF A TOTAL OF 2,000 (CASH) assuming I was paying the 1,500 down + my 1st car payment, I drove away!!! In the same week (Friday) my check engine light came on ? I called and talked to Jeff! He told me to bring it back the next week on Monday (I've only had it a week) On my way to him, 3 other lights came on and now I'm scared! I sent him the picture of the lights and he told me that it was safe for me to drive it ? I drove 40 minutes there just for them to turn the lights off (again)... Now my SUV is driving sluggishly and it feels like the transmission is going out!!!! Today is 8-31-23 and I took it back again!!! I LEFT IT FOR A FEW HOURS AND THEY CALLED, TELLING ME TO PICK IT UP AND EVERYTHING WAS GOOD!!!! AS SOON AS I TURNED THE KEY, GUESS WHAT?️ ANOTHER LIGHT ON!!! BUT this time, I asked for a refund!!! Now he's saying that I only gave them 1,500 even though the receipt CLEARLY says I gave them 2,000 DOWN and there was nothing that they could do for me!!! NO REFUND OR TRADE IN!!!! IT'S ONLY BEEN A LIL OVER A WEEK AND I'M FRUSTRATED!!! I JUST WANT A RELIABLE VEHICLE, I'VE BEEN THROUGH ENOUGH!!!! NOBODY KNOWS WHERE MY 500 IS AND I'M STUCK WITH AN OVER PRICED SUV WITH 151, 200 + MILES ON IT!!! THIS IS NOT COOL & VERY MUCH ILLEGAL TO TURN OFF LIGHTS FOR INSPECTION AND SALES!!!!! PISSED!!!!!
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August 2023 by Taylor Baggett
JEFF is the MAN he did absolutely amazing and was such a good guy!! We love you Jeff thank you for closing our car searing journey!!
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August 2023 by Tayler Rhymer
Deric was amazing!! This was my first ever big-girl purchase and he made it so easy and simple. He saved us so much money! Highly recommend this company to anyone in the market for a beautiful vehicle
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August 2023 by John Brock
Burton was great to work with, very helpful and willing to look at any truck I wanted to see. He helped me find the perfect match and got me in and out in no time! Awesome guy to work with.
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August 2023 by Chandler Moore
Worked with Burton, he was fantastic. you could tell they work as hard as they can to give the best deal possible. You can’t go wrong at this dealership
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August 2023 by Sammie R.
Had issues with getting paperwork from them for the title. They didn't correctly fill out the paperwork that was needed to get the title.
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July 2023 by Doug W
The people at South County Auto Plaza really took care of us. We told them our expectations and they helped ** get our dream car! It was a great experience and we will be recommending them to our family and friends.
