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April 2024 by Austin
This store is amazing. I'd been to the previous location and this new one is beautiful. The team was helpful over the phone before I came in but Chelsey helped me during my time in the store. She was great! Made everything super easy and I'm so excited to start sleeping better. Definitely can't say enough great things about Chelsey and the team at Brentwood!
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March 2024 by Scott Capecchi
Sean was great! He showed us every detail of the different styles we could choose from. We had many questions and he was happy to answer them. He spent a lot of time with us showing different mattresses and the specifics to make sure we got the one that was best for us. We couldn’t have asked for a better salesman. Sean was not pushy as normal salesmen are. You could tell he really cared about finding his customers the best mattress for them. We highly recommend the Sleep Number in Brentwood, MO and ask for Sean!
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March 2024 by Sarah McMillan
I worked with Chelsey to make my c2 bed. She is so knowledgeable, and her personality is very upbeat and friendly. I originally hope to get the c4 but decided not to because of the cost. I had one of the original SN beds and loved it. I only got rid of it about 7 months ago. I bought a Dreamcloud bed and it was never quite right. So I came right back to SN.Chelsey made no hard sell once I decided to get the c2 rather than the c4. She walked me through the whole purchase, gave me all my options and I was confident that I was buying the right bed for me.I don't think I have ever known a retail employee to have such a tenure as Chelsey does. As a company, you are quite lucky to have her for an employee!!! If I could give her a raise, I would.
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March 2024 by Gary
Chelsea was great ! She is very knowledgeable and made it fun!!!!
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February 2024 by Andrew Formenti
Sean and Chelsey were great to work with. Even though I have a sleep number bed now, I am looking at getting a different one after 12 years. Both were very patient in explaining new features and ideas to me. This is my second sleep number bed and would definitely recommend anyone looking for a new mattress to check them out. Sure, they’re not the least expensive but I spend a good third of my life on a bed and it makes the other two thirds of my life enjoyable. Thanks to sleep number!
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January 2024 by Mary Jaeger
Great experience!Knowledgeable salesman.Excellent product
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January 2024 by Michael Rivard
Great service. Friendly, professional and extremely helpful.
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January 2024 by Taylor Kerms
We had an amazing bed purchasing experience with Dylan and Chelsey at the Brentwood Sleep Number store. They were extremely knowledgeable, very friendly, and helped us select the perfect bed and base and even sheets to go with our new adjustable bed as well. Extremely friendly and had answers to every question that we had. The store is also absolutely beautiful on the inside and they have physical samples of every single product that you see on the website. Would highly recommend checking out the Brentwood Sleep Number store
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June 2023 by N T
The Madison staff are exceptional!! Ask for Nathan
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March 2023 by Kathleen Waidmann
I have dealt with this store many times and always had very positive experiences. The last bed I ordered I had a delivery problem. Chelsea the store manager, and Patrick the sales associate, jumped through all kinds of hoops to make it better. Five stars for customer service! (And we love the beds too!!)
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February 2023 by Brad Johnson
This store is amazing. I'd been to the previous location and this new one is beautiful. The team was helpful over the phone before I came in but Chelsey helped me during my time in the store. She was great! Made everything super easy and I'm so excited to start sleeping better. Definitely can't say enough great things about Chelsey and the team at Brentwood!
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September 2022 by K. Williams
The salesperson Dave was very friendly and helpful. We purchased a sleep mattress years ago, and it's time for another one. The mattresses are very nice but very costly as well.
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April 2022 by hogan haake
Update: Worst bed I have ever slept in. I've never had to leave a bed and sleep on the sofa until I slept on this bed. Tried multiple numbers and they all suck. The solution from sleep number was to spend $1,500 more to get a more comfortable bed from them plus the $250 delivery fee.Original reviewChelsey was the saving grace of this place. Entertaining and informative to talk with. Sleep Number on the other hand has very deceptive pricing. The website price is before the mandatory 400 base and 250 delivery charge. Can't pick it up myself. We're it not for my wife, I would have walked away due to the add on pricing.
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January 2022 by Anthony Williams (Tony)
I first bought a sleep number bed in 2006. Now after 15+ years I'm in the market for an upgrade. Through my prior experience with Sleep Number they have the best customer service in the industry. There quality products although a bit pricey are manufactured in the USA. And their customer service reps are located in the states also.
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January 2022 by K. W
The salesperson Dave was very friendly and helpful. We purchased a sleep mattress years ago, and it's time for another one. The mattresses are very nice but very costly as well.
