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April 2024 by Ryan Hettenhausen
Do not under any circumstance buy a sleep number. This store promised me a 25 year warranty on my bed. I spent over $10,000 on my bed, and 5 years later, this bed is falling apart, only to be told that by customer service that the bed isnt under the warranty explained to me, and I will have to pay over $500 to get it repaired. Warranty is pro rated, which means the longer you have the bed, the more expensive it is to replace these garbage parts. Would be cheaper to buy yourself a good $2000 mattress and replace it every 5 years. Sleep Number is nothing but a scam with salemen tha lie straight to your face
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March 2024 by MrPinksnoopy
Fantastic customer service. We were instructed from start to finish and given a tour of what the systems can do to improve our sleep. The whole thing was quite painless and financing was a simple matter.
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February 2024 by Jason Nollau
All furniture sales are FINAL!!! Despite what the sales men/women tell you. If you decide you need/want a different size they won’t even let you exchange the item for the new size. Even when 2 different sales associates tell you that you can place the order and make a change if you need to.The store, of course, is denying they made any such statements to me and my wife. And Sleep Number’s customer service will not even entertain the idea of listening to you. Just saying “you signed a legal agreement.”Shady and deceitful business practices with poor customer service.
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February 2024 by Nyla Rednour
This is our 3rd Sleep# bed, the 2nd one from this store.My husband and I won't sleep on any other bed!We started out many years ago buying our first queen size from a friend. They bought a queen but immediately realized they needed a king.We bought our 2nd queen from this store and the process was as smooth as you could imagine. Our salesman was awesome.Two years later, we're back buying a split king so I can adjust and my husband can lay flat. To each his own. ;)I can't say enough how good we sleep on all of our Sleep# beds. I feel sorry for those that don't have one.
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November 2023 by Austin Axmear
Had a really great experience, had a great sales last, Alyssia. Thanks so much for an amazing experience!!
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November 2023 by Judi Flowers
I was looking for new pillows and received an email ad from Sleep Number. They had just what I needed: a pillow that can be made to suit your needs by letting me choose the firmness all inside the same pillow. You have to see it. So clever, so convenient. As always the customer service was exceptional.
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March 2023 by Donald B.
We were looking for our third Sleep Number bed to replace our old bed in the guest room. Looked at the Mattress Store and then went to the Sleep Number store. Alyssia helped us and had us look at various Regular and Queen size Mattresses. She was knowledgeable and very patient. My wife,daughter and son in law were with me so she had to make everybody satisfied. She did a great job and took a lot of kidding along with it. I don't usually write reviews, so this one stands out. Waiting for the set up to make sure I'm completely happy. Great job Alyssia!
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March 2023 by Deborah Denton
Larry was kind, knowledgeable and answered any questions we had. A very pleasant experience.
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January 2023 by Jim Quick
Allysia was super helpful and informative without being pushy. Very enjoyable shopping experience!
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October 2022 by Kevin Carle
It was Great! My wife and I had been planning on buying a new bed soon but not then. After we were there and saw what is available now, the price with discounts since we were repeat customers, the great salesman, Larry, who explains everything and never pressures you, we decided to make the move now. We were able to delay delivery until our remodel is done. We are buying more of a bed now than we planned at the same cost as a lesser bed was priced at years ago.
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September 2022 by Jason Rublaitus
Joshua at this location is one of the friendliest and most helpful person I’ve ever had the pleasure of doing business with. No buy pressure whatsoever at this store and Sleep Number products are still top notch.
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August 2022 by sunny redd
It was a wonderful experience. Our salesman Larry was so helpful and knowledgeable. He didn’t rush us or pressure us. Honestly I was worried we would be pressured. I am so glad I was wrong! I look forward to being a customer for life.
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July 2022 by Jackie Jones
Josh is a good salesman and treated us very professionally. But, we paid for delivery and your advertising free delivery.
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June 2022 by Dan Parish
Great staff and great bed, a little pricey but the last one lasted 16 years
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July 2021 by Nicci Vogel
Larry was the absolute best! He was informative without being overwhelming, and really took his time listening to our needs and wants. We came into the store somewhat on a whim, and ended up purchasing our new bed right then and there. Couldn’t recommend the location or our friend Larry more!
