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April 2024 by Lisa Lovett
Normally, we love going here, but when we went this last time, the manager changed the sales markers after we selected our items, saying someone made a mistake. We had selected sandals marked buy one get one free (BOGO), and she refused to honor two pairs of the sandals. The one pair she honored she refused to recognize any of the other previously marked (she removed the sale stickers) items so I was forced to get the same pair of sandals in a larger size for my little one. Thoroughly disgusted with this woman's lack of professionalism. We were there on the evening of Thursday, March 28, 2024. Unable to remember the manager's name, but she literally ran through the store to remove the markers. I was able to get to one pair of shoes before her (the ones she had to honor), but she got to the other two before I could get to them. Those two pairs of baby sandals went from being on sale for both pairs for $19.98 at buy on get one free to $24.98 a piece and being $48.96 for both pairs. As of right now, we won't be going back.
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April 2024 by Tina Jones
Would be a 5 star if it wasn't for the fact that the wait to cash out was extremely slow. Employees are friendly and helpful.
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March 2024 by Alvin Williams
I looked around for a while and got help from the salesperson for what I purchased.
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March 2024 by Petra Smith
The store was clean and organized. The staff was willing to help.
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February 2024 by Edward Tabor
Very professional
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August 2023 by Kizawanda Holley (Kiesha)
Very good service also very clean an organized.
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June 2023 by Katelyn Beauchamp
The sales rep at check out was nice but they sold us two right shoes for my child ??♀️Didn't even notice until we gifted them to my baby, now have to try to find the tone to return and get the correct shoe...
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May 2023 by jack Keller
Great selection. Nice employees
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April 2023 by Nikkia Davis
I love when I get to spin the wheel for extra discounts. I usually buy my shoes from here.
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February 2023 by Oscar Wright
Yeah Yeah it was hard that day to get somebody to actually Help me with my shoes
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November 2022 by TopGunnSTL
I visited this location only to receive no greeting and no assistance despite there being 5 employees gathered together talking about non work related topics. After spending 20 minutes in the store and not having anyone acknowledge me, I simply left. Why spend money there, I can go to show stores and you can too.
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October 2022 by victoria moore
They have good prices, customer service was good
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September 2022 by Lisa DeeNee Moore
Bought my grandbaby some cute black converses !!
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June 2022 by Rita Williams
I liked shoe carnival, especially all the new spring styles, was there shopping for some silver shoes, spring style to wear to my brother's wedding!!! Luckily I was able to find a pair, perfect I got a lot of compliments @ the wedding, everyone wanted to know where I got them from!!! And the associates where very helpful in helping me find a pair!!!
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June 2022 by LaTanya Ivy
Very limited in store selection but you can order online and pickup in store