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June 2023 by Wayne Norwood
Exactly what I ordered in record time. Service and store could not be better!
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February 2023 by Hal Leventhal
Above and beyond customer service !!!
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July 2022 by Julie Heller
I’ve bought paint here many times over the last 6 months and Michael Massey has helped me each time. He’s the smart and kind and just an absolute pleasure—If I owned a company I would do my best to poach him to run it for me. Abnormally great with people—remembers people’s names and what they’re working on. Exceptional service.
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August 2021 by Zachary Ownby
People have no idea what they're talking about
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June 2021 by Don Brandt
Very busy.. waited 20 min. Will have to return at later date.
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May 2021 by Ryan Frimel
I just left this store completely bowled over by the level of customer service here. I chose to come into Sherwin Williams because I wasted 4 hours painting my front door with paint from a local big-box store. long story short - I wanted black, but the big box store gave me dark purple. The two reps at Sherwin Williams were incredibly helpful, knowledgeable, and gave me tremendous confidence that I would know what I was getting. They set me up with an account, and made a new customer for life. No more big-box store paint for me.
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October 2020 by Stacy Kistler
**Don’t buy the Cashmere!** The store is clean, bright, and stocked with a lot of paint supplies. The person who mixed the paint was very polite and helpful. When I asked which paint gives the best coverage, she recommended the cashmere. (I was painting a white wall, no primer needed.) It looks great, but omg the VOCs are horrible!! 5 days later, with all of the windows open, 70 outside w low humidity, and fans running, the room still smells like paint! I have never experienced anything like this, and I have painted multiple rooms at once using Valspar, Behr, PPG, etc. Even using drylok in my basement didn’t smell like paint for this long. If I ever buy SW paint again, I’ll try their low VOC one.Edit: SW quickly replied to my review offering to assist me. I don’t know how they’d correct the issue of me not being able to use my home office for a week!
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July 2020 by Julio Roa
Great staff
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June 2020 by Amie Hemenway
ALL the employees that work at this location are wonderful. Nick is a great store manager and has come to my rescue more than a few times. The new Emerald Rain Refresh exterior paint is GREAT. It repels water and the raindrops bead up and wash down my exterior brick. Before, after a thunderstorm, my brick would be splattered with mud and mulch. Now, it always looks freshly painted! Great team at this location. They are careful to look at specs so that I can avoid mistakes. They don't act put out to spend the extra time it takes to correctly advise you. Keep up the good work! Oh, and the loxon primer is tremendous too.
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June 2020 by Ruth Thaler-Carter
Had an excellent experience with the Sherwin-Williams store at 9818 Clayton Road, Ladue, MO, this week. Helpful staffperson on the phone and prompt, courteous, helpful service at the store. I've used Sherwin-Williams paint for my living room, dining room, hallway and kitchen, and now for both bathrooms, and have been very pleased with the color selection and appearance of the paints.
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June 2020 by Bowen Condon
Frequent customer because personnel and product ALWAYS make trip in a positive experience.
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March 2020 by David Vitale
Great products and helpful people and a good value - coupons and sales are always available.
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January 2020 by John O'Shaughnessy
Yes, they stayed open a few minutes after close to make me some extra paint. Only store I go to.
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December 2019 by Cheryl S
Great service, colors and price, plus the paint is fabulous
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September 2019 by Kevin Monahan
Very pleasant and knowledgeable staff!
