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May 2023 by Mike W.
Called to inquire about oil based primer and paint. The guy on the phone was nice and helpful. Went into the store to purchase and they (female) told me they only service industrial paint and not residential historical paint? I left with zero paint…
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September 2021 by Erin Mohr
I opened my salon on June first, so the weeks before my doors opened we were painting every surface. We were just going to home depot because it was easy for us, but when it came down to doing the floors I wasn't getting consistent advice. I was told by a friend to go to sherwin williams because they are the experts. I really wished I would have gone sooner. I was set up with a water based concrete stain and a wet look sealer. We also went back for other paint to do the doors and our wooden salon stations.Every visit I was treated with respect by someone who was friendly and very knowledgeable. I definitely felt that my service was very good, but here's where that good service turned into exceptional service.I started noticing that my floors were not holding up to the high traffic of the salon. I started getting paint chips coming up. I called the store and they said they had two options that would be stronger. So they set aside a gallon for me to try in an inconspicuous area. The result was just what I needed. On the weekend after Thanksgiving I closed my salon to do 1/2 of the floors( I will be doing the other 1/2 after Christmas) When I went in to grab the additional gallons of this new water-based urethane I was talking to the manager ( did not know he was the manager at the time) I was telling him how I loved the look of the paint but was disappointed in how it held up. He agreed and comped the remaining gallons i needed for the job, I was shocked and did not expect that, I just wanted them to know. The floors are breathtakingly beautiful with this new top coat and i tried to test them by sliding furniture on them and they seem to be holding up well! Sherwin williams stands by their products and goes the extra mile for their customers. Later in the week he stopped by to make sure I was happy and to see the floor. I have told so many people about their customer service and from this point forward will only be getting my paint from a sherwin williams store.
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December 2020 by The Up and Up Salon STL
I opened my salon on June first, so the weeks before my doors opened we were painting every surface. We were just going to home depot because it was easy for us, but when it came down to doing the floors I wasn't getting consistent advice. I was told by a friend to go to sherwin williams because they are the experts. I really wished I would have gone sooner. I was set up with a water based concrete stain and a wet look sealer. We also went back for other paint to do the doors and our wooden salon stations.Every visit I was treated with respect by someone who was friendly and very knowledgeable. I definitely felt that my service was very good, but here's where that good service turned into exceptional service.I started noticing that my floors were not holding up to the high traffic of the salon. I started getting paint chips coming up. I called the store and they said they had two options that would be stronger. So they set aside a gallon for me to try in an inconspicuous area. The result was just what I needed. On the weekend after Thanksgiving I closed my salon to do 1/2 of the floors( I will be doing the other 1/2 after Christmas) When I went in to grab the additional gallons of this new water-based urethane I was talking to the manager ( did not know he was the manager at the time) I was telling him how I loved the look of the paint but was disappointed in how it held up. He agreed and comped the remaining gallons i needed for the job, I was shocked and did not expect that, I just wanted them to know. The floors are breathtakingly beautiful with this new top coat and i tried to test them by sliding furniture on them and they seem to be holding up well! Sherwin williams stands by their products and goes the extra mile for their customers. Later in the week he stopped by to make sure I was happy and to see the floor. I have told so many people about their customer service and from this point forward will only be getting my paint from a sherwin williams store.
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June 2020 by GMarie C
Terrific service! I felt very confident with my selections based on the expert help I received.
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January 2020 by Philip Kleven
They provide great service.
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December 2019 by Chris coco
Great employers very helpful
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September 2018 by Kevin Liley
Had what i needed.
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August 2018 by JB B
Decent location, especially if one is downtown.
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August 2018 by Dwaine Sell
Great, friendly service.
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August 2018 by Fidencio Tomas
Very satisfied
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June 2018 by kenneth johns
Really didn't like my experience at this store it was like I didn't exist as a customer until one had no choice but to deal with me. First and last time at this location .
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December 2017 by Greg Chase
Employees very helpful
