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February 2024 by Sue C
I would like to acknowledge Ryan P. at Scott Holdridge State Farm in St. Louis MO. He is very helpful, thorough, and answered all my questions. He is an asset to your company.
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February 2024 by Christina Arturo
I got rear ended a few weeks ago and wasn’t quite sure what to do next in order to get the ball rolling on getting my vehicle fixed. I called Scott and he was extremely helpful and walked me through the process. Everyone I worked with from Scott to the customer service department at State Farm was stellar!
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December 2023 by Apolonio Fernandez
Great agent. Knowledgeable with coverage. Double checked everything.
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December 2023 by Jose David Uribe Bravo
Great communication, respectful, hospital. Definitely will be back!
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September 2023 by Cory Norris
Called in this morning and spoke with Ryan. He was incredibly helpful with getting me all the pricing and answering the questions I had!
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July 2023 by Sahar El hussein
Ryan was the agent who helped me to set my insurance, he has great customer service skills and very knowledgeable!Definitely one of the best customer service I have received!
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July 2023 by MJ S
Ryan made the whole process so much easier and quicker! Would definitely recommend to those looking for insurance.
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July 2023 by slim dixon
This office have different associates if not every month every other month!!! They barely return calls. They remove discounts without notifying you and charge you for changing your policy!!! They don't listen to your concerns yet sounds like a used car salesman. I've been with this agent for 10yrs just getting worse at business. I'll be moving to a different professional agent with consistent associates oppose to different people every month
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July 2023 by Leanne Tavernier
Scott, I just wanted you to know that the last 2 months in a row I have called in to pay my vehicle and renter’s insurance and I have spoken to Ryan Pruett. Just wanted you to know that he is a very customer service type person and he makes the customer feel valued. I am writing this to you because I am not easy to please and I have very high expectations- Ryan does very well at his job!Thanks,Steve
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July 2023 by Beverly Whittington
Simple call for a replacement insurance card and to the rescue came Ryan! Very enthusiastic, friendly and personable which all came through via the phone. Thanks again Ryan & Scott Holdridge State Farm Insurance Co.!
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July 2023 by Omar Hadied
Very easy to step up my renter's insurance, worked with Ryan who was a great help, the whole process was only a few minutes and I was all set. Very happy with my experience, would highly recommend!
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July 2023 by John Pennington
ryan at scott's office did a fantastic job- he did exactly what he said he was going to do and provided the service that I needed on time and even saved me a few bucks. well done ryan! and scotty, great hire
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July 2023 by Tom How
I called to ask about renters insurance and Ryan did an excellent job of explaining what it covers and he didn’t nickel and dime me and I got a good plan at a great price !
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May 2023 by Tony Zangara
Scott and his team have always been first class service and extremely responsive to every scenario when I’ve need them! Day, night or weekends, always available to help manage our needs!
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April 2023 by Joe Moore
We’ve had an account with his agency for over 7 years. We sold our home, moved to Illinois and have our new residence and our vehicles insured in Illinois. We received a notice from the state of Illinois stating we need to provide proof of insurance or receive a 100$ fine. . After a 30 minute conversation with Brandon requesting for our policies to be transferred to a local agent and for them to contact the state of Illinois to provide proof of insurance, was informed everything was in order and will be processed. Mind you, this was after him repeatedly requesting to keep us in their office. After his third attempt to change our minds I informed him that this will be my last time trying to get this taken care of in a civil matter. The following week we received a text from his office stating his office has been trying to contact us regarding the transfer to Illinois. The whole time we’ve had accounts at his agency we never met him. Sounds as if he is only worried about keeping accounts at his office rather than what his clients want. We will be elated to have this issue dealt with and never