-
February 2024 by Robert Bogard
It took weeks to get an appointment to get a bid. When we finally got there we were told they could not work on our particular electric car. We had to start all over
-
January 2024 by Jermaine Jones
The best auto body center around!“When you're good at something, you'll tell everyone. When you're great at something, they'll tell you."-Walter Payton.
-
December 2023 by Ralph Posley
Went there for estimate on car for body repair. Very pleasant experience
-
November 2023 by Flibbidygibbit Sparkles
From drop off to pick up this experience was fantastic! Everyone was so friendly and helpful. The turnaround was so quick and Tim was incredibly helpful and reassuring. I would bring my car here anytime for bodywork in the future! What an easy and stress free experience. Made the whole situation so much easier to handle! Thanks so much!
-
November 2023 by Kathleen Everetts
Excellent job. Really the only complaint, if I could call it that, was that it ended up taking longer then expected because there was more damage that wasn’t detectable until they got into it and the parts took a fat minute to come in.Services: Painting
-
November 2023 by Anne Heath
Twice in 2023 I have had occasion to have my 2018 Corolla repaired by Schaefer Autobody Centers. The initial experience was through Progressive insurance, the insurance carried by the person who backed into my car. The second experience was through State Farm insurance, the insurance carried by another person who backed into my car (twice in one year!! oh, well!!). Both experiences were excellent from a customer service point of view and from a quality of repair point of view. I highly recommend that if you're in need of autobody work that you consider using Schaefer.
-
September 2023 by Matthew Seemiller
Schaefer auto body did a great job fixing my truck.They were very nice, kept me updated, and did the work in a timely manner.I would recommend them to anyone.Services: Painting
-
September 2023 by P. W.
I would like to thank the staff for going above and beyond what I was expecting during repairs. Owning a Hyundai which I love so much has been a nightmare this last year and a half. The turn around time I was given for repairs have been as far out as 2 months. Schaefer Autobody got me together in 2 weeks. I'm forever grateful. When I walked across the lot I kept looking at this car, I'm like is this mine. The car looked fantastic clean inside and out. Window fixed steering looks like nothing ever happened. Thank you so much, on top of that I truly appreciate the courteous and informative service. Happy customer! ?
-
September 2023 by Kathleen Eichhorst
What a great job, from start to finish! Quality work, quicker turnaround than expected, painless set up of rental, worked seamlessly with insurance company, excellent communication with constant updates throughout the process, was cleaned inside and out when all done. Outstanding experience and service!
-
September 2023 by Nichole Renn
Amazing quality work!I truly appreciate how communicative the technician was while my vehicle was being repaired. I was pleasantly surprised how much they cared for my vehicle. They treated my vehicle like it was a 2023 Cadillac instead of a 2010 Toyota. It was thoroughly cleaned inside and out and the repairs looked amazing! Thanks!!
-
September 2023 by Emily Claire
Great, professional autobody shop. I had to do a tow-in but didn’t know the Maplewood site couldn’t take it, so I spoke to Jess at the front desk and she helped me so much by arranging for it to get instead towed to the Creve Coeur center. After getting to Creve Coeur though, they advised they wouldn’t be able to fix the car for several weeks, but the original Maplewood center would be able to get to it faster, so they asked me if they could send it there instead. It sounds like that would be something frustrating or confusing but honestly, they were so professional and helpful it made me feel like they were just really concerned about getting the proper repairs done as quickly as possible. I called a few times during the repair process and dealt with Jess at the front desk and Jack who was working on my car. They were always helpful and great about explaining everything. Pick up was so easy and quick and I felt reassure that they cared a lot about the quality of the repairs they made. The car looks perfect. The entire front end was messed up and they made it look like nothing had ever happened! Right down to perfect paint matching! Also, they took the time to ensure the front end sensors worked and didn’t need calibration after the accident. I wouldn’t hesitate to use Schaefer again (although I hope I don’t have to).
-
September 2023 by Nagla Abdelmalek
They fixed the problem, were honest, used original parts, car looks great- took a little more time than expected but that was because of shipping parts. They kept me posted throught the course. Andrew manning was great yo work withServices: Painting
-
August 2023 by Pierre M.
Every member of the staff went out of their way to help make this repair situation as pleasant as possible. On top of that, the repair was completed ahead of schedule. I would definitely return here every time!
-
July 2023 by Mariah Taylor
I recently was referred to Schaefer Autobody through my insurance company, due to a recent accident in March. At the time, this shop was experiencing a high customer volume and June 19th was the earliest available time that I could get in. I dropped my vehicle off Monday, June 19th at 7:30 AM and just received my vehicle back on July 28 at 3:30PM. I worked with Jack throughout this process and Jack was a wonderful technician. While it did take a very long time for my vehicle to be completed, Jack did communicate effectively and efficiently to let me know what was going on and specified what issues they were having, such as auto part shortages. I called at least once a week to check in on progression and Jack was able to answer all questions without hesitation. Jack was patient with me even while I was sometimes frustrated. He was very professional and friendly which made my experience better. He listened to me and even could relate to some of my frustration. I think Schaefer Autobody overall did a highly impressive job on my vehicle which made the wait way more worth while! The paint job was well done and I even have a life time warranty on my paint. Thank you to the Schaefer Autobody staff and to Jack for looking out! I do appreciate it.
-
July 2023 by Dale
I dropped off my 4Runner for some bodywork the day after a weekend of camping. They brought the outside back to knew like I had asked. Then they washed my muddy rubber floor mats, vacuumed all the sand out of the entire vehicle, and detailed the rest of the interior. I don’t know what else you could want from a company. They obviously care. Thanks Jack, for taking good care of Baby.Service: Painting
