Sam's Club is a warehouse club offering exceptional values on groceries, pharmacy items, optical services, home furnishings, electronics, office supplies, and more, including cheaper gas. Members report finding interesting deals and superior products, with some noting outstanding service in specific departments like electronics and the tire center, where employees are described as super helpful, patient, and able to provide great service. The Scan and Go app feature is highlighted as super easy to use for a faster checkout. However, the shopping experience can vary. The atmosphere is sometimes tense with anxious customers, and Saturday mornings are particularly busy. Store navigation can be difficult, with aisles sometimes blocked by pallets and marked on one end only, making items hard to locate. Some product selections, like specific fruit trays, may be unavailable. Despite these drawbacks, many members feel the value, especially on gas savings alone, justifies the membership fee, and they appreciate the earlier shopping hours for Plus members.
