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December 2023 by Jaz M.
Sams club is a staple for my family. The bargains in bulk and the cheaper gas had the Sams members staying faithful. The open parking lot fits hundreds but even with all those people the store is still big enough to comfortably encase everyone. Depending on the store, there are different unique finds in each one. From ethnic foods, tik tok finds, to holiday decorations, they have it all! The membership is definitely worth it. Recommended.
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November 2023 by Ra
Can’t get anybody on the phone. They just put you on hold until it hangs up. Terrible communication.
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June 2023 by Heather W.
Never is fully stocked. The cafe is dirty. Customers and staff are rude and ignorant. Managers don't care as long as they make money. Don't recommend shopping there.
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April 2023 by Nichole Bell
There should be an option to give no stars because that’s what this place deserves. I’m standing and waiting at the counter yet again. No one is sight!
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April 2023 by Dana D.
Picking up my order. Quick and easy.I'm not a plus member ($4 extra) so I no longer use this service. Now I use the app to shop; scan and go, this allows me to skip the line
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February 2023 by Ava Kiss
Helped me out
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January 2023 by Thermus B.
The auto section is a catastrophe Why would a business not answer the phone for business? I bought tires from them and they sold me on price, warranties & benefitsI tried calling them for hours to schedule an appt for them to honor the warranty on my flat tire. The auto section never picked up the phone & never called me back when I left a message with the overall store Mgmt I'm going to use a more reputable competitorTo fix THEIR tire bought from Sam's
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July 2022 by Ralph B.
All the freezers are empty. No meat, no cheese, no bacon, no fish, nothing.Sams going out of business ???Or are the freezers broken again like it happend so many times last year.I ask employees, whats up. They had no idea. Go figure !07/25/2022 time 14:00 hours
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May 2022 by Angel T.
I've contacted the 1800 number and I've also been to the store and they refuse to fix the issue. A membership payment has been automatically taken from my account without my concent.Update 5/30/22: after speaking with several different agents the corporate office contacted me to refund me the money. They sent an email stating that they would be refunding me my money and about how sorry they are for all the this. They are sorry for the misunderstanding. YET.... I HAVEN'T RECIVED ANY REFUND FROM SAMS. In order for me to get a refund they would have to cancle my membership ( that's ok) and my Account (Not ok) basically preventing me from having access to the information which proves they mad a major illegal move by withdrawing money from my account without my permission. That this wasn't the first but the second time that Sam's has taken money without my permission from my account in a total of roughly $100 now from Sam's club from out of my account on account for. But since they took me off of my own account I can do nothing about it. If you all noticed that you're having problems with Sam's club the customer service number the customer service within the store cannot help you I strongly encourage you to go straight to the better Business bureau website to file a complaint against the business for any and all issues.
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December 2021 by Ashley Martin
Be prepared to wait! If you need to get them on the phone you might as well visit the store. I was told by the manager 2 techs are on leave and there is only one current tech to handle tire issues. I had an emergency and their rescheduling dates are 7-10 days out. I eventually got the tires and they are fine.
