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October 2023 by Johnny Snguon
Very responsive at first until they SENT ME THE WRONG FISH. Stop responding and ghosting me! Terrible service !They fixed the problem. I’m satisfied! Fish I ordered was both healthy
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March 2023 by Jake Z
I received my small order of corals, an invert and a fish right on time, all were looking good and healthy upon opening them. Great communication during the whole process! Thank you!
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March 2023 by Maria Vera
Always very helpful. Prices are great and I love their sales! Love that they quarantine all the fish before selling them.Wish they had more walk in hours.
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January 2023 by Richard Palmer
One of the few places selling Berghia Nudibranchs online. Great prices and the shipment came with no casualties to IL in the middle of December. Highly Recommend!
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November 2022 by rohan bryan
I have had no issues. All the corals I have bought, I have been very satisfied with them. The one time I had an interaction with the customer service rep, they took care of my issue. I will continue ordering from Salty Underground.
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September 2022 by Joel Benevides
Did a large order of B. Nudibranch, shipping was fine and fast but when they showed up out of 25 maybe 2 were moving. After over 30 minutes of drip acclimation still no movement. Chatted with customer service on line. They had very little interest in helping. Send them a pic as they requested, was not and am still not looking for a refund, and he just said they look fine. How can you tell from a still picture? The only thing that would tell them it was bad apparently is brown water or missing legs. So unless they show up like that its business as usual. Service is terrible and will not return.
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July 2022 by Amanda Hogan
Thank you Salty Underground for insuring I received such healthy animals. They are all doing great.
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May 2022 by david ellenberg
Your customer service representatives are the best!! Megan, Cynthia are very responsive. The yasha gobies arrived alive and well. Thank you for a great shipment.! Highly recommend Salty Underground for all of your marine life. David E
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February 2022 by Angles Art and Framing
Great experience !!! My corals look great and packed very well. Customer service by Megan was outstanding. Would highly recommend .
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January 2022 by Sam Bern
Great customer service. ****** went out of her way to find a rare critter for me. Everything arrived alive and as advertised. Would definitely use them again. ****** *
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August 2021 by Reef “ReefRy” Ry
Great communication and customer service. I ordered these and had them in my hand 20 hours later. The berghia were all alive and well and they even threw in an extra! Highly recommended and will definitely order from Salty again.
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July 2021 by chip turd
Prices so high you'll faint. Just like the other stores. No online discounts just full triple boat retail. Someone's gotta pay for the 60,000 boat and 500,00 house it will be you
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July 2021 by Tyler Mohr
superb customer service and the bergdia really work!
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May 2021 by J R (KC Ironman)
Very knowledgeable and very helpful. Deliveries are always in excellent condition and on time. If delayed for weather or because you are unable to take it at the moment; they will do everything they can to help meet your needs. Would give 10 stars if I could.
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March 2021 by Urmetz Construction
I ordered Berghia nudibranchs from them and they arrived in less than 24 hours to my apartment, I can't express how impressed I'am with how prompt they deliver. All the nudibranchs arrived healthy and the heat pack was working great. Will definitely recommend friends to buy from Salty Underground.
