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June 2024 by Sonja Williams
This was my first time as a client here yesterday. My stylist was Natalie. My hair cut was butchered to say the least. All I informed her I wanted was an inverted bob cut. What I came home with were just shorter strands in the back and uneven strands in the front. She clearly was not experienced with this simple cut. And my hair was not even completely dry as when I left I noticed my scalp was still wet! I was a stylist decades ago and I could have explained to her exactly how to do this cut as it's not a difficult cut to do. She also did not section off my hair as any experienced stylist should know to always do when cutting any haircut. An inverted bob means the hair should be a great deal shorter at the nape of the neck and gradually longer toward the front. And an experienced stylist should know sectioning off the hair is the most important part of this process to obtain this particular style. Needless to say what I ended up with was a straight bob cut, with somewhat shorter strands in the back. She told me she was taking about 3" off in the back, and longer toward the front which is what an inverted bob is, so I assumed she knew what she was doing. Apparently not the case. I was so hopeful of this place as it had been a very long time since I've been able to get a professional cut and style. She did not "style" my hair at all, she seemd unsure as to how to blow out my hair as well. She didn't use a round brush when drying for volume or anything, what I ended up with was what looked like a 1 month hairstylist student may have done. She clearly needs more training, on cuts and styles, and most definitely blowouts. I just wasted my hard earned money on nothing. Very unsatisfied to say the least. She needs to also be aware of knowing that inverted bob cuts can be either long, medium, or short. She definitely needs a lot more training. I had mentioned to her as I was in her chair (before she began my cut) I possibly may come back for a single process color, absolutely no way whatsoever now. Lord knows what color my hair would end up as! One more thing....ANY and every stylist should ALWAYS when finished with one's haircut should always hand the client a hand mirror and turn them around in the chair to look at the back of the cut. This was also not done after my cut. How this place has an NPS score of 4.7 is BEYOND ME!!!!!!! WHATEVER ANYONE DOES DO NOT ALLOW THAT NATALIE TO DO YOUR HAIR!!!!!! SHE NEEDS TO GO BACK TO COSMETOLOGY SCHOOL AND TAKE MORE LESSONS ON BASIC CUTS AND BLOW DRYS!!!!! IM STILL PISSED OFF AT THE ATROCIOUS JOB SHE DID ON ME!!!!!!! THE SALON TRIED TO RECTIFY THE SITUATION BY REFERRING ANITHER "STYLIST" TO SHAPE IT UP. BUT ITS FAR TOO LATE. MY TRUST IN ANY OF THESE "STYLISTS" IS LONG GONE. DONT WASTE YOUR MONEY THIS PLACE IS FULL OF NOTHING MORE THAN OVER PRICED SHAMS OF "STYLISTS"!!!!! WHEN SOMEONE KNOWS THEY GIT A GOOD HAIRCUT, PEOPLE WILL NOTOCE AND USUALLY WILL TELL YOU HOW IT LOOKS NICE ETC..I GOT BACK TO WORK AND MY MANAGER SAYA TO KE.."I THOUGHT YOU WERE GETTING YOUR HAIR CUT?" THATS HOW YOU KNOW YOUR STYLIST KNOWS NOTHING ABOUT CUTTING HAIR!!!!! I STILL AM PISSED ABOUT THIS, AND TRUST ME I WILL NOT EVER RECOMMEND ANYONE TO THIS PLACE!!!! AND MOST CERTAINLY NOT THAT NATALIE!!!! SHE NEEDS HER LICENSE TAKEN AWAY AND REFERRED BACK TO SCHOOL AS A RESULT OF THIS.
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May 2024 by Karmyn Valladares
Stylist: First time coming here, and Val was my stylist. Let me just start off by saying wow, too the whole experience from the moment I walked in to the moment I left. I walked in and was immediately greeted with a smile and a beverage (I chose water), the atmosphere is so friendly and very clean. I was Val’s last customer of the day and never once did she rush me; she listened to everything I wanted for my haircut & concerns. She was very informative about my hair type and how to maintain it afterwards. Oh did I also mention she took my appointment last minute too, called the day before and got me in! I left that place feeling so confident and happy about my hair again, when I got home my boyfriend noticed and LOVED my hair, even said it was better from my last haircut. Definitely recommend this place, definitely ask for Val! Will be coming here from now on! Val’s service comes with scalp massage, wash/condition, haircut, blow dry, and style.
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May 2024 by Ronald Sorg
Microblading with Kelsie is a great time and I certainly enjoy it and I feel so lots better when I leave. Thank you Kelsie!?
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April 2024 by Delaney Alyse
So happy I found this place!! Ever since COVID I have been so bad about haircuts, and was kind of getting scared about going to a salon and having to explain how I DIYed how to cut my own hair, but Val had zero judgement and instead focused on what she could do to fix it. My hair was split, dull, heavy, and in an hour Val completely transformed my hair! The layers are gorgeous, she framed my face perfectly (and I move my part all the time, so that was tricky!), and it was SO shiny! I was amazed. I am excited to have a hairstylist I enjoy talking with and trust with my hair! On top of Val being stellar, the salon is clean and offers free drinks when you arrive. The receptionists are incredibly kind and everyone was personable. I also liked that they aren't pushing you to buy products! I will definitely be back!
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April 2024 by Tess Sherman
Beautiful setting with kind and helpful front of house .the young woman who helped me schedule knew exactly what I needed even though I didn’t ! Super professional yet friendly. Timely service and appointments . My hairdresser was Kat and she was awesome! I had a couple ideas of what I wanted but wasn’t sure what would look the best and what would be the best for the condition of my hair. During our consultation she told me exactly what I needed to know about the color and haircuts I was considering and ultimately gave me the cut and color I needed to stay low maintenance yet stylish ( which is what I asked for ) . I literally have never been so happy with my bangs , they’re perfect and I swear previous stylists have never done them right . My hair is light healthy and effortlessly cool . I’ve found my hairdresser!! Yay!
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April 2024 by Melanie B.
Rachael is awesome! She cuts my hair to perfection. The products are so good I had to buy shampoo and conditioner. I love this place! xoxo
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March 2024 by Louise Balicki-Smith
They were so accommodating with a last minute appointment. Val always does a great job on my hair as well as my daughter's. Riley also helped my other daughter with a very transformative cut. It is exactly what she wanted.
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January 2024 by angie sellenriek
Perfect Experience!!! This is one of the Best Salons in St. Louis. Professional, friendly and kind. They listen to what you want & provide it 100%. I'm a Big Fan of VIK & Lauren!!! Book early because they fill up quickly. I go to the Chippewa location, but they have a location on Grand & Arsenal as well.
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January 2024 by Kitty Conroy
Above and beyond customer service. I get treated like a queen when visiting. For years and years, I have gone to the walk-in places to have my hair done. But I was making a major change in my style and wanted someone (and place) who would take their time. Not just in and out, next. I was greeted by my stylist Natalie. Offered tea, coffee, or wine. Then Natalie took the time to listen to what I wanted. Besides getting a fabulous cut and drink, I got an amazing head and scalp message, which is included with the price of the cut. Like I said, I felt totally pampered. But believe it or not, that's not the best part. Just having someone take time doing the cut, making sure it was perfect, talking to her mentor about how to make the idiosyncrasies of my hair work for the cut, and me not feeling rushed at all was extremely meaningful. If you are able, I recommend treating yourself to this wonderful salon. Natalie is great. But the entire staff seems just as caring.
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January 2024 by Angela Vaughn
Valerie & the entire staff are wonderful & inviting. It's nice being greeted by a smiling face when you walk in the door. Valerie does an amazing job on my hair. I would highly recommend her & this salon.
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December 2023 by Rebecca Hoffmann
Great first experience! Thoughtful consultation and expert cut.
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November 2023 by Suzanne Langlois
Wonderful experience getting my (formerly bla, frail) hair colored and cut at Salon Fleur de Lis. Kat listened to my wishes and my worries, and then did her magic. I came out looking like I had a whole new head of hair - healthy, lustrous and bouncy. I felt heard and pampered. Communication with the front staff from the time of establishing my appointment through checkout was professional, warm and friendly. Very happy!
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October 2023 by Isabel Gerard
I got my first professional hair dye here and it looks incredible! Vic was kind, wonderfully talented, and I am so happy with how it’s turned out. I’m not usually big on frequent haircuts or dyes and they were super responsive to that and made sure that my hair could grow in seamlessly. It feels healthy and light. They were willing to stay a little late to finish up a trim in addition to the dye and I’m so grateful. They explained each step of the process so I could understand what was going on with my hair and taught me the technical ways of saying what I’d like done to it! I can’t say enough good things about the salon itself or Vic, whom I can’t say enough lovely things about as a person or stylist!
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October 2023 by Laura Derickson
Best salon I've ever been to. Super friendly, positive vibe and talented stylists.
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October 2023 by Katy Jones
Best salon ever! I’ve been coming to Salon Fleur de Lis since it opened and would never go anywhere else. My stylist, Rachel is the BEST!Services: Haircut
