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March 2024 by Jeff Stein
What a great team!I used to bring my F-150 in to see the guys at Quick Lane/Schicker and always had great experiences. Took my new Bronco in to have it serviced and - shocker - great experience!Jamal was incredibly helpful in giving me advice on scheduling and Adam (my mechanic/tech) was a total pro; both great guys to boot!I would highly recommend anyone looking for quality service with good turnaround to consider this group.
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March 2024 by Montez Miles
Pretty fast service. Staff was polite and professional
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March 2024 by Edward Kozdron
Two hours for an oil change for which I had an appointment
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March 2024 by Peggy Birkhead
The staff is very helpful.
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February 2024 by Yvette Ivy
Everything was good, staff friendly & provided updates as needed
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December 2023 by Tricia
I will never take my vehicle for an oil change here again, They spilled oil on my engine twice, Came home oil was leaking from my drain plug. This place was a huge headache.
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December 2023 by Alando Brooks
Awesome customer service. Receptionist is wonderful and helpful. Comfortable environment while waiting on ur vehicle. Check in process is quick.
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December 2023 by Carl Robert
Regular maintenance (The Works + winterizing) plus, after 11 years, the brakes needed replacing. All done in the time of a long, leisurely breakfast, and the work was completed in an hour less than estimated. Jamal was right. It IS like driving a brand new car. These folks are the best!
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December 2023 by Carol Beal
My daughter had an oil change and tire rotation. Everything went smoothly. No issues. They have a nice waiting room with sodas, snack machines and a TV you can watch.??
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July 2023 by Marianna Steen
Always helpful and kind! Never had any issues with them! They do a great job with everything I ask for them to do. Awesome staff!
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June 2023 by Emma Wroblewski
Went in for The Works - oil change & tire rotation. 7AM appt. 6:50 AM front door ajar so went in. Abruptly told don’t open till 7 & had to wait outside. Could I sit in chair & wait? No.They took veh 7:10. Sitting in waiting Rm 1 hr - 8:10 veh ready. Charged $3 more than posted for “ extra supplies “ ?4 cyl veh. So w tax over $72On 4 pg receipt was $502 of maintenance I should do including $40 air filter. 2021 veh w 30k mi. Why didn’t they come tell me I needed air filter as I waited an hr 10 feet from the reception area?? But, they wait & hand me print out as I am leaving? I would of had it replaced. Advised they TEXT you the info & you need to check your TEXT while waiting?? No one told me. Everyone is assumed to be checking their text in waiting room?? Crazy. No personal customer service. They can’t speak w you & show you dirty filter like oil change places do. And you say, yes replace that. They send a TEXT. You’re supposed to know to watch for text. OMG. Did speak w mngr who did then have air filter replaced.Driving 2 days later & tire sensor alert.LF 51. RF 31. Rears 50, 49. Suggested mfgfront tires 41 psi. Rear 42. Stopped to fill RF. 24 hrs holding. No leak. Called to advise they overfilled LF by 10 psi & under RF by 10. So 20 psi diff between front 2 tires !!!And 3 valve stem covers missing.Next AM. 7 AM. Returned to correct tire air pressure & get valve stem covers. Advised need 41, 42 psi. (I had left some air out down to 45-46)Car back. Still missing valve stem covers? Can’t find my metal original ones. Drove errands to reset tire pressure indicator.Remains hrs later the 46, 47 as when I took it. ??? Called.Mechanic remembers letting air out but unk to what. It was at 48 & 45.Frightening they can’t even get my tire pressure rt after 2 trips.Need emissions test for license renewal. Only 1 guy there can do them - didn’t come in today. Told no one else wants to get certified to do them.Service: Oil change
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June 2023 by Carol Sims
Great service and nice to meet the new manager Rodney. He is awesome.
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May 2023 by K Crowe
Be very wary of suggested repairs. Quite disappointed. I have been using Quick Lane since I bought my truck at Schicker 10 years ago. I brought my truck in for "works" which includes oil change, tire rotation, inspection of various components. Tires were NOT rotated (I know this because I marked them, reason being they have done this to me before). They suggested I need cabin air filter replacement - not the regular air filter. MY TRUCK DOES NOT EVEN HAVE A CABIN AIR FILTER. At this point I cannot be confident the oil was even changed. The oil was already very clean because it only had around 3,000 miles on it. Were the brakes inspected? Only God and the technician know that.Services: Tires
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May 2023 by Timothy Ema
Waited 3 hours to find out $1500 is needed in repairs for state inspection and emissions inspection. I've already, after 3 months, spending over $4000 in repairs just to get my car running. My car runs fine now and I've traveled with it with no problems.
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May 2023 by Alika McGuire
Nothing but great customer service and great work in my experience. They are incredibly flexible with my busy work schedule. Highly recommend.Services: Transmission
