PNC Bank is dedicated to helping customers manage their finances through a variety of products, services, and digital solutions. Customers appreciate the knowledgeable and friendly staff, such as Rob, who provides excellent support without being condescending. Emily has been praised for her patience and assistance in resolving account issues, while Julie has received recognition for her guidance in navigating the app and addressing customer concerns. Overall, the team at PNC Bank is committed to making banking easier and ensuring a positive customer experience.
Rob is the best out there, fantastic guy, knows his stuff, and has a great delivery that doesn't put you down! Thanks Rob!
October 2023
Had some issues with my account. Emily is the best she sat on hold with me for over an hour with the fraud department and made sure I was able to get everything straightened out and on my way. She made a very unpleasant situation much easier. Thanks again!
October 2022
Julie did a great job helping me today! She explained how to navigate the app and the few really cool things that the app offers to help succeed financially! I was felt very comfortable talking to her about my concerns. 5 stars for Julie! The rest of team has always been just as helpful!
