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June 2024 by Robert Lawson
I am a brand new customer with PNC. Was having potentially huge problem with easy transfer of large sum from property sale closing to my new PNC account in another state. Walked into the S Grand office unannounced, got a quick meeting with Alex, even though she was very busy. She listened intently, then solved my problem with a few moves. I am sure I will prevail and get my money moved swiftly to my new PNC account in another state. She was a real pro. It was real pleasure to watch her solve my issue.
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April 2024 by Maryann Miller
The staff is very friendly and helpful
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September 2023 by Melissa Ann Camp
The bankers here go to great lengths to help customers and are consistent, caring, and knowledgeable! Thank you, Tony!
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September 2023 by Mia Cossey
Tony and the team were great! Thank you for cashing my check and making the process so easy!
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September 2023 by Theresa Smith
The manager and the team was amazing! They really helped me in so many ways thank you!!!
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September 2023 by Melissa Camp
The bankers here go to great lengths to help customers and are consistent, caring, and knowledgeable! Thank you, Tony!
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April 2023 by Sinyone Marahall
This bank is very old fashioned. They don’t do money order amongst other things. At this location there is an lady that irritates me so much she’s new but after a couple months you still shouldn’t need help doing things you’ve done several times. Other staff is polite.
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March 2023 by Tracy Wilhoite
I was really pleased with the service, when I asked a question that the teller didn’t have an answer for, she immediately responded with being happy to call and get the answer which she did and we both learned something new.
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September 2022 by Emmanuel Vazquez
Just go to another locationSuper understaffed & a very rude bank teller named Taylor works there
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May 2022 by Antwon B
Went up to get an instant credit card and to fix my misspelled name on my card and unfortunately for some odd reason changing your name IN BRANCH , IN PERSON doesn't take effect for up to 2 days which makes no sense. Also which prevented me from getting my instant debit card because of the name change. The teller did not inform me that I would have to wait for the change until he fixed my name. Now I have to wait until Monday to get an card! You guys wasted my time and energy I am unhappy and plans ruined. Thank you so much.
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April 2022 by Craig Randle
Wanted to open an account for myself and also for the rental properties because it’s close to where I live now, but it closes at 3 which is crazy as is, the hours aren’t updated on google, the intercom is broke or the security guard was too lazy to answer, signs say get out and scan a QR code and wait before entering, and I see others find this place horrible. My partner will be closing their account as well because this branch is just wack.Q
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November 2021 by Carlos Spells
I would not recommend this place or dealing with the branch manager Milly Okutho. We went in to open a business account and after she found out I was coming out of a bankruptcy, she kept focusing on my fiance, opened the account using her credentials and kept talking to her about opening up various accounts like a credit card. She was dismissive and discriminating towards me the moment she heard about my bankruptcy. Then she proceeded to tell me how PNC would not give me a home loan for at least 10 years. Really!?We came in to open 2 accounts, a checking and savings, and she only opened up a business checking account and told us we aren't ready yet for a money market account only after she already opened up the checking account. Milly is not the kind of person I would recommend building a banking relationship with.After our 6 months is up, I will be closing all of my accounts and moving somewhere else.
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November 2021 by Kevin Childers
Full service location with drive-thru & ATM.
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September 2021 by zainab zolita
Worst bank ever do not put your money here they will eat it all.
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May 2021 by Abigail G.
This is the worst bank ever they are a bunch of con artists. Don't put your money here if you plan on using it. They will put a hold on your account if they do not like how much money you make. They still want to charge me for not having money in my account which is only because they put a hold on my account. They are a horrible bunch of crooks and I wish I had used another bank.
