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February 2024 by john singleton
The grooming department at Petsmart is fantastic. Always does a great job on our pet.
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February 2024 by Joshua “Jay” Leist
Famous Petco do not spend money there only still there
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February 2024 by Clifford Walker
Store could use an update and restructuring. Items are placed throughout the store, but not where you would look as a customer. The Animal cleaners could use some customer service manuals! $$$$
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February 2024 by Emma Trueman
Dawson is super knowledgeable, friendly, & helpful. Definitely appreciated his service with helping me with my fish.
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January 2024 by Cynthia Nelson
I have my dachshund Moose in training classes with Bev. The training is great. Bev is very capable and Moose is learning a lot. Highly recommend her classes.
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January 2024 by Susan Skinner
Mandy was so kind and helpful to me when I switched from an on-line order to an in-store pick up. She helped with backing me out of the on-line order and having my order all ready for me at the checkout instead. Definitely concierge level of service! Many thanks!
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January 2024 by Olivia Gray
Grooming Itself is five stars!I have brought my Schnauzer X(lol) for the last year and her groomer Janelle is amazing. As a person and as a groomer. She’s put up with all my ridiculous requests so much love to her.Competitive/market pricing, but not super expensive.I think my husky would have been around 51$ without coupons.No doodle fee. Just make sure if you are getting a specific haircut to demat your dog/at least regularly brush your dog and they won’t shave. Molly has had small mats or tangles and they never have full body shaved her.*The rest of the store I would put as four as they mark up prices quite a bit*The rewards they give members just turn the products from over priced to market valueTheir solid color collars fade, and some prints chip off. holiday collars can go as low as 8$ for a large though which is cheaper then everyone else!food is pricey and not too good of a selection, a lot of farm and home stores are a bit better and cheaper.BUT they do price match, so keep that in mind. I have found my dogs food cheap at bucheicts and they have price matched.I have yet to use any of their other services. I will say their trainers aren’t certified by any means and are often trained only by their own older trainers.They don’t know much about dog sports and will really only do basic obedience.****they are also required to push petsmarts products, which means they will sell you the wrong type of prong for money. their prongs have no trachea guard!! petsmart trainers are notorious for selling them****TLDR:-Grooming 5 stars (goes for all employees in that department)-Cleanliness 5 stars (always on top of accidents)-Prices 3 stars, BUT they price match if you remember at checkout-Selection is 4 stars, better then wallmart but Petco and PSP a bit more, at least with food.-Never used training, never will. Pet obedience only and probably 0 dog sports of any kind.-trainers sell harmful training tools.prongs and e collars can be okay, not the ones they sell.
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January 2024 by Dr Me
Always helpful
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January 2024 by Stephanie Swearingen
Great grooming service! Our pup looks perfect!
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January 2024 by Jenn Andracsek
Unfortunate to be short staffed at all, but especially around the holidays? You can do better. Changed this from 3 to 4 stars because the staff acted promptly after I called to inquire on my order. Dalton handles upset customers well.
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December 2023 by Eric E
Went for an adoption event. The store is clean, staff is kind and its great to see all the awesome pet owners shopping with their doggies.
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December 2023 by Christine Martin
Good deals going on right now for anything holiday related!
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September 2023 by Patricia Brand
Purchased a dog bed online thinking the size was correct but picked it up and it was too small. When I took it back, 'Samara' saw us come in and said we could leave bed at the check out while we looked for a bigger one. She can over and checked on my husband and I and offered to get a bed down from the top shelf if needed. We found the same bed in the nect size and when we got to the register to exchange it I asked if they would still honor the 15% off I had received in the online labor day sale. Samara came back over and helped the cashier with the transaction. Both of them made it easy. Thank you for your excellent customer service!
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August 2023 by Janet Groll
Always have a variety of fancy feast products in the can and bag. I buy a lot of food for the month or 2 months at a time and like that I can come here and satisfy my fur babies cravings without feeding the same food every meal.
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August 2023 by karli rulo
Do not go here for your fish! They openly admit they do not isolate their new fish and just add them to their already existing tanks for the public to buy. They also denied any responsibility in any fish having an illness and chalked it up to being my fault. My water parameters were absolutely perfect! In less than two weeks I lost my thriving colony as well as my molly fry I had separated in a breeder box. My colony was absolutely thriving. Now not only do I have start over by disinfecting EVERYTHING but I have to cycle my tank again for another two months. They refuse to give me a refund for my colony of fish they single handedly destroyed but offered to give me a refund for the 4 fish I bought from them. Avoid them at all cost. I am beyond angry and my 8 years old this was a gift for us totally heart broken over this and will not stop crying. Thanks PetSmart for deviating my child and wasting my money.
