Petco is a health and wellness company focused on improving the lives of pets and pet parents. The store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Their services include full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and positive dog training classes. Customers find that Petco has what they need for their pets. The staff is frequently described as great, very nice, extremely helpful, friendly, and knowledgeable. Associates help customers find items and provide assistance with alacrity. The grooming service is considered the best around, with groomers doing a great job calming anxious pets and accommodating specific needs like arthritis. Customers appreciate that the groomers seem to like their job, which shows in the care given. Some notes include that pricing for services like grooming is high and has gone up, but customers are willing to pay for the quality care. Occasionally, the specific pet a customer wants, like a young parakeet, may not be available. At times, the store can feel understaffed, leading to long wait times at checkout during complicated transactions. Overall, it is a store many customers plan to use as their go-to pet store.
Found what we needed. Appreciate the coupon we used.
April 2024
I found the items I needed. At checkout, I was told a bag was 10 cents. Seriously? And then you ask me if I want to make a donation? I normally will "round" up but not if you're going to nickle and dime me for a bag
March 2024
We were in there for awhile and no one offered help. But when we checked out the staff was very friendly.
