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November 2023 by Duncan Hall
Always friendly staff, good prices, and good quality products. Best, pet store in St. Louis.
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November 2023 by Brenda K-G
Very accommodating & extremely friendly employees. They went out of their way to please us.
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September 2023 by Kelly Williams
Ridiculous just went in there with my husband and was watched as if we were about to steal something! The girl and boy at the front literally came from behind their counter multiple times, followed us and got caught looking at us and then would look away quickly. It honestly felt like it was a prank how much they were looking at us.We spend so much money there monthly for our two dogs, going back to CHEWY, they don’t deserve our business. I truly feel sorry for anyone who has ever gone through this. I have to admit as a white women I’ve never experienced this and it feels awful. Super disrespectful! I will also not be using them for my community apartment residents anymore and will order all of my residents items from CHEWY!
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August 2023 by Dawn Rose
Great service. A bit pricey. Great selections for dogs and cats.
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August 2023 by Pam L.
Not reliable for orders. No follow through. Loses orders. Won't be back even though the employees are friendly.
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July 2023 by T K.
Both Oakville and Concord employees are alway helpful and always offer to help me to my car when I get bags of food. They always go out of their way to make sure I can find what I need.
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June 2023 by Shannon Sullivan
We have been loyal customers here for several years and today we had an appointment for our Great Pyrenees to be groomed that we had to make 2 weeks in advance because they aren’t open late enough during the week to make it there in time after work. We have two kids under 3 and work weekends so it’s never convenient but had to get our dog in because he was overdue for a grooming appointment. It being summer our dog really needs to be groomed to remove loose hair from his winter coat shedding. We came in today and the groomer said he could not do the appointment due to to the fact our dogs hair on his legs had some matted fur and they did not have time to clip his leg hair.THE most ridiculous thing I’ve ever heard. You should tell people these expectations ahead of time so we don’t waste our whole Saturday afternoon. Also, isn’t your WHOLE job to groom? Matted fur is part of that and common with long-haired dogs so I’m confused about how clipping a small amount of hair on our dogs legs would need to result in you cancelling our entire appointment. Our dog now has to wait longer to receive grooming thanks to this place.We will obviously not be returning here. Make sure you bring your dog already clean and brushed before a grooming appointment otherwise they may turn you away.
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June 2023 by Michelle T
The store employees are so friendly. I booked a bath for my old lab and she was scared when we went in but she came out wagging her tail and jumping around. Excellent job everyone
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May 2023 by Jessica B (Trekstar82)
First time there and they were very helpful. They showed me where everything was and they gave me some really cool free samples for my kitties.
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May 2023 by Jessica Blumer
First time there and they were very helpful. They showed me where everything was and they gave me some really cool free samples for my kitties.
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April 2023 by A M
This store is wonderful and Ryan, the manager, always goes above and beyond to ensure your needs are met. Also, the rewards system, sales, and coupons are so helpful when feeding a large furry crew. I save much more here than other locally owned stores.
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April 2023 by Paulette Newell
My cats were for years eating Purina True Instinct. I must have gotten a bad bag because one of my cats would vomit after eating it. Now having a difficult time finding a food they will eat. Pet Supply Plus has been very helpful with finding a new food. They are allowing me to return food my cats won't eat. Even small bags are costly and if your cats won't eat the food money wasted. Needless to say very trying, but soo thankful that Pet Supply Plus is making this search less costly. They have my business from now on.
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April 2023 by Cheri Stillwell
Love this store. I can be in and out in minutes. Everyone is so friendly and always on hand to help out or to answer a question.
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March 2023 by Brian Villa
Neighborhood pet store vibe. Grooming and self wash on site. Our dogs are always happy to visit. The organization that hosts adoption events here sometimes is great.
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February 2023 by Mary Tesson
Always find just want I need at this store and they always offer to assist me and give me the guidance that I need.... stopped going to another company store because they acted like they couldn't be bother.... Pet Supples Plus in Concord always acts happy to see me and my dog.... very nice, informed people working here..
