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“The people working there were very and helpful. They even reset my oil change for me. They were having a good time that my sister were entertained the whole time. A great experience.”
“Went to get an oil change, the price was a bit higher than I thought it was going to be but they gave me a coupon which I really appreciated, service was very quick too.”
“I found Epic Automotive doing a Google search. I took my Genesis to Epic Automotive because my cigarette ports stop charging my cell phone. I dropped my car off to the shop on Sunday, March 24, 2024 for my Monday, March 25, 2024 appointment. I received a call from John at 10:49am saying that my car was ready for pick up. It did not take them all day to do a diagnostic, locate which fuse box the fuse was in that was blown, replaced the fuse and the price was good! The reviews are very accurate. They’re nice, honest, knowledgeable and fast. I highly recommend Epic Automotive!”
“The guys at the shop are friendly, efficient, and honest. I took my car in for an oil change and inspection they got me in and out pretty quickly and even made sure to complete both inspections I needed for the DMV.”
“Had a blowout while traveling through St louis… i stopped at a couple tire places that didnt have the time of day for me…..A gentleman recommended Dobbs and they got me going within an hour….. they searched around at their many locations and found the exact tire i needed and then proceeded to expedite my repair since i was traveling and needed to get back on the road….. 5 star experience all the way…. Thanks guys!”
“I never have to worry if the work is getting done right or if I'm getting ripped off because this is One of.... if not the best car shop in STL....
The owner is a stand up guy vary nice,honest, I can't say enough good things about this place....... you should stop by there you will see what I'm talking about.”
“I recently had a blow out, luckily, I was able to maintain control of my vehicle, fortunately no injuries occurred, and I made it safely to a secure place. I opted to have Roadside Assistance tow my vehicle to the Dobbs South County facility because the staff have been always helpful and service my vehicle without issue. When I arrived by the tow truck, I discovered the facility did not have the brand of tire on my vehicle while the tow truck driver was still present, but the Manager named Jon was willing to go to another facility to get that same type of tire per my request. Jon arranged for one of their auto technicians to travel & pick up the desired tire. Shortly, after the arrangements were made, I realized my phone was not in my possession; I asked Asst Mgr. or Office Lead who was also named Jon to unlock my vehicle so I could get my phone. I checked my vehicle, but I couldn't locate the phone. I went back in to have him call my number while I checked again, it was not in vehicle, also confirmed my smartwatch. When I went back inside, I asked to use their phone, so I called my phone & Roadside Assistance to contact the driver. I was permitted to use their second office phone during my attempts to retrieve my phone while Jon, Asst Mgr. even called my phone# when he was not assisting customers & available. It was about an hour or so before the driver was reached which was due to the diligent efforts of Jon, as my phone was on vibrate mode. I was elated. He asked the driver if he was able to come back to the store and bring me my phone, the tow truck driver was assigned a call of which he was enroute. Jon even asked the driver if he could inquire with his company if that service call could be reassigned to expedite the return of my cellphone, but driver was unable at that time. I spoke to the driver and obtained his contact info as my previous attempts went to voicemail. My vehicle was ready before my phone was retrieved, and I received a discount on the service. Jon, Asst Mgr. was friendly and conversed with me the entire time which kept my mind at ease throughout the ordeal. I used their phone again to call the tow truck driver to meet up. Shortly after getting my phone back, I called Dobbs & Jon, Asst Mgr. answered I told him that I got my phone back right after I left, and he notified me that my husband had called to check up on me & informed that I left to retrieved phone. Dobbs South County went above and beyond to assist me by providing exceptional service. The staff truly care.”
“I can’t express how satisfied i am with the service i received from Gail and the technicians at Oakville Automotive. I took advantage of their loaner car and was able to still go to my other appointments while they replaced the starter on my truck. Cost of the work done was comparative to other shops in the area.
I will use them in the future …”
“Gregg and the team took fantastic care of me throughout a Saturday emergency. I assumed this would be a multiple day ordeal, and boy was I wrong, as they had me back on the road within a couple of hours. All while providing excellent customer service to everyone that walked through the door in the meantime.
I don’t leave reviews often, but feel very comfortable recommending this business to anyone in need of car assistance near downtown STL!”
“I was driving thru this state and had tire problems. Many other shops failed to help, called this place and DEV told me to come in.
His guys fixed me up immediately and got me back on the interstate. Great team, great guys, would recommend to anyone needing auto service.”
“Today I was helped by this entire team. Unfortunately I had a blow out of a tire that I had no business trying to figure out by myself. My truck barely crept into their parking lot before I was greeted by about (4) of their team members. Luckily for me they all stopped what they were doing and helped me get on my way with a little kid in the car. If anything I can say is that these gentleman went above and beyond and wanted nothing in return. Going to return the favor to them but am very thankful and will be back as a true customer soon.”
“Installed my motor in my CTS after I blew the first one at almost 300k miles. Every time I call I get an answer and when I need the work done they take care of me. Prices are reasonable I mean it’s a car shop so I always expect to spend good money.”
“Honest and reliable shop! They went above and beyond to make sure everything was done correctly and to my satisfaction. They even sent photos which I thought was great idea!”
“I ran over a nail, the closest place to get some air was Jiffy Lube. The tech informed me that air wouldn't help so they removed the damaged flat and put on the spare at NO CHARGE so I could safely get home. I will definitely continue to give this Jiffy Lube my business!”
“I like them. My Daddy recommended them..Great service, great pricing, quick & efficient & my car runs so good after their service? I think they are better then the larger named chains! 5 out of 5 stars✨”
“They will give you an honest price for whatever you need done on your vehicle. Scott is a great guy I have come here for years. If you have not been here by now definitely a place to check out next time you need to take your car in.”
“We always go to Valvoline to our vehicle maintenance. By far, our favorite is the one on Hampton in St. Louis city. They are always more attentive and give you the facts not trying to upsell you on anything. They’re always friendly and there’s not usually a line unlike the other Valvolines In the area. I really like that the staff appeared to be having a great time anytime I come in and there is a consistency and the staff. While I always use a Groupon for the actual oil change I generally do some sort of preventative maintenance at the same time-also getting a discount with a coupon. . Prices without A coupon are comparable to my local mechanic and a better value with a coupon is the reason I do Some of the preventative maintenance and care for the vehicle. I’d rather pay somebody to change my lightbulb, air Filter, or ineffective air filter rather than attempt to do it myself. Matt, the assistant manager is awesome and trustworthy.”
“I dropped my car off as some lights came on. It was fixed and then a couple days after I picked up they came back on. This happened twice more. I blame this on the car issues - NOT their service. My car seemed to have been sneaky about what was wrong with it, with the codes being able to be various amounts of things. Each time I was told to bring it back and they’d fix it. Jim was transparent and communicated well about what was going on the whole time. I was told that parts were being ordered and approx when it should be finished. The third time took a little longer but that was only because they broke it down, ordered several more parts and ran multiple tests to ensure it was actually fixed - all at no additional cost. They said I paid for it to be fixed the first time, so they made it right. Awesome customer service. Highly recommend!!!”
“I pulled in for an oil change, I love that I can sit in my car while they do their work. Marshal, Michael, Andrew and Isiah all had a part in my wonderful customer service experience! No high pressure sales which I appreciate! I also found a 50% off coupon online so be sure to look for that before you pull in! I don’t believe that I was in the garage for 15 minutes, it was quick! Thanks so much guys for making this oil change simple?”
“Got an oil change during an extra-long road trip. Collective sense of humor keeps the place humming along. Friendly professionals took good care of me. Thank you!”
“Thank you for not taking advantage of this female and only charging me for a patch job on a tire …. When I tried to buy brakes or something else y’all said I didn’t need them … thanks for that!!! Top notch guys y’all are!!”
“Diana was the main tech for me today. Recommended a few things but never was pushy. She educated me on a few car things I was unaware of. I appreciated her friendly demeanor and help.”
“I always come to Valvoline for oil changes Manager named Ethan was great and very helpful. I pulled into there in the rain and needed my windshield wipers replaced badly. I hate that dragging noise it makes me crazy. I was so relieved when I drove out of there. That’s a good feeling to have. Made my day better. I will come back to this location in the future.”
“One of my tires was only at 22 PSI and after Googling and reading 20 or less is considered a flat and shouldn’t be driven on, I was freaking out. Couple that with being in Oakville visiting family, about 25 miles from where I live, and only 7° outside I was not comfortable driving all the way home with my dog and then to my neighborhood mechanic.I always go to Valvoline for oil changes and thought if they could just put enough air in to get me a larger buffer from 20 then from there can determine what going on at the mechanic the following day and if it’s more serious I need to need to replace the tire. They did better than that!! The guys at this location recognized it was the valve and Eric the assistant manager came outside (both bays were occupied with vehicles being serviced) AND replaced that / filled it to 35 in below freezing weather to get me up and running!! I can’t recommend this location enough- just extremely extremely grateful/ impressed!! I’m going to do a survey with Valvoline but also wanted to give them 5 stars here for the general public!!”
“Service was done quickly and for an excellent price. Everyone I spoke to was very friendly and seemed genuinely interested in making sure I had a perfect experience”
“Super friendly, easy to get an appointment. Took a little longer than the typical drive thru place, but service was top notch with a large waiting area. I'll definitely be back!”
“They squeezed my kiddo in on a Sunday when she had just experienced a flat tire over on 55. We had no appointment but we HAD bought the tires for the car at a different Tire Choice location. In less than an hour my kiddo was safely back on the road. Thank you!!”
“I phoned on a Sunday afternoon to confirm the South Kingshighway location performed state and emission testing. Confirmed.
I showed up Monday morning, about 7:15, and was told once in the bay, the process would take forty-five minutes.
It was far less than that, maybe 25, and I was in and out. The technician, I believed named Luka (hard to read the cursive name patch) was also kind enough to add power steering fluid to a very low reservoir, and was friendly and outgoing.
The service was efficient, the staff helpful and communicative.
Between the Webster Groves location and this one (for the testing), I have had nothing but good experiences at these sites, and would recommend them.”
“(Walmart has Idols don’t go there 613 commandments - don’t murder)
They had lice jumping in the parking lot.
Someone should give free lice treatments.
Keith checked my coolant while checking my oil. My oil wasn't listed on the cap, so he found the oil type on the label. He was very communicative, helpful, and friendly. My car needed coolant, and he was very concerned - because I had no coolant. He attended me periodically throughout my purchasing to make sure I bought the right products. He offered to help with the coolant, but I declined - because he already showed me where the coolant was. My hood release was broken, and I couldn't open my hood. He opened the hood for me, and helped with the coolant. Keith is a new employee, and he was very professional, and proactive with service. I was there for a basic oil change, and purchased valvoline oil for older cars. Yesterday early morning wasn't busy, and service was less than an hour/ half an hour. He told me to watch my engine leaks after the oil change to make sure coolant wasn't also leaking.”
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“I brought my car in for the first time today after my sister recommended them and had an amazing experience!!! Everyone was so kind and helpful. They were clear about what needed to be done and price. I feel like I’ve finally found an honest and high quality shop. Plus, I got to hang out with the owner’s sweet pup named Captain while I waited. What a fantastic experience! 15/10”