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February 2024 by Jill Schmidt
I placed an "order by 5pm and get today" order with $4.99 delivery charge.I wish they would have called me when they were out of one of my items, super high-yield printer ink. I would have asked them to substitute high yield. The ink was the only thing I was in a hurry for. I ordered two more things because American Express would have given me $15 back if I spent over $100, but I didn't reach that amount without the ink.I was initially glad to see a $10 coupon with my order, but then I noticed it had expired four days prior. They sent an expired coupon!My order included a card "Let us know how we did today" with a QR code. So, I typed up the above complaint. The QR code leads you to a site requiring a receipt code. I do not have a receipt code, just an order number.ONE STAR for this experience, but I'll rate it four stars because other experiences with the store have been fine.
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February 2024 by Chris Beutler
I wanted to buy 2 printer ink cartridges. 62 HP, one color, one black.The top shelf had them packaged together and said, " save money! buy both" This was about $83 bucks. But, when I looked at the bottom shelf I saw both cartridges sold separately which would cost me about $49 bucks.Either the 2 in one package should actually be cheaper, OR the sign should say "look at the bottom shelf and buy us separately to save over 30 dollars."
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January 2024 by James B
Best Customer Service
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January 2024 by Pamla Moeller
Great!I was there to get some pages printed.In and out in less than 10 minutes.
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January 2024 by Elliot Freeman
Great help here!
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January 2024 by Gerald Dunne
Great selection and service TWO THUMBS UP!
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January 2024 by Susie Fandos
Great store and helpful staff! Love the central location too!
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January 2024 by SGIG Vincent Young
Always able to find what I need
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January 2024 by D. Smith
Poor experience. Lack of follow-through from staff. Had to pay for extremely poor product.
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January 2024 by Jerome Aronberg
A fully stocked store, that allowed me to do my office supply shopping in one setting.
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December 2023 by Meta Lee
I always know the staff at Office Depot will be very helpful. I also know you will find the products you need.
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December 2023 by joyce jones hall
A great place to shop and associates are nice and helpful
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November 2023 by Tom Clear
Guy came up to me and asked if he could help me! Haven’t seen that in years (and he actually did!).
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September 2023 by William Kasalko
Rob had a wealth of knowledge on several items. He was courteous, helpful in a variety of ways. We were at Best Buy previously looking for a printer and laptop looking at each for some time but several sales associates kept talking in a group. We decided Office Depot. What a major difference. Some one greeted you was available and actually knew details. I would highly recommend you try Office Depot on Clayton Rd in Richmond Heights. The store isn’t as up to date as BB but the knowledge is way ahead of Best Buy for sure
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September 2023 by Brendan Corwin
I visited on a Sunday morning and the store was really quiet and when I walked in there was a team member at the door named Chad. He was very helpful and walked me to the office chairs.I sat in a few and picked out a desk and chair I liked. I found another team member who happened to be the store manager (I forgot his name). I happened to forget my tape mesure but the store manager was very understanding and walked accross the store to get one and measured the table for me.I ended up buying it and the store manager had the desk brought up front where chad checked me out. The chair was out of stock but they were able to order me one and set it up for delivery.Overall I’m very impressed with the level of service and will be coming back more often.
