-
July 2023 by Dave S
They didn’t really have what I was looking for and weren’t super helpful. They did give me a recommendation for marine fasteners so I’ll check that out sometime during the week when they’re open.
-
June 2023 by Sharon Smith
Prompt delivery. Courteous and efficient. Reasonable pricing. Happy to support local business.
-
January 2023 by jay f
I ordered a door in April of 2022. After several calls to check the status I was informed the door had indeed arrived ( 6 months after placing the order ).however it was damaged from the lumber yard flooding! Well Norrenberns supposedly expedited a new door taking approx. 2 more months. Satisfaction at last? Not at all! The hinges were the wrong color and the frosted glass was installed on the wrong side of the door. Norrenberns came back to get the door stating that they may have been able to install the glass correctly and change out the hinges at the lumber company. Well a day later the door was delivered back to me with nothing done. The did supply the correct hinges but I had to install them myself! ******* my salesperson said they couldn't fix the glass problem and it would have to be reordered which he said he did. Several more phone calls from both myself and my wife to ******* but he won't accept the calls nor does he return them after leaving messages. What kind of a company treats their customers like this?
-
October 2022 by Michael Holohan
First experience takeaways at Norrenberns. Professional crew behind the desk, had everything I needed in stock and David T the delivery crew helped me carry some extremely heavy 2x12x20' off the alley into the backyard without question. I was a long time customer of Forest Park Lumber and feel I have have found it's long lost twin. Keep buying from local business' continues to be my goal. Thanks for the great service.
-
July 2022 by Hailey Panek
Always great customer service. There's a young guy with a beard who always helps me in the yard. If anyone knows his name let me know so that we can give him credit because he is so nice and helpful.
-
June 2022 by John Fritsch
Always a good experience. They have what you need and a little instruction or advice to go with it when you need it. Great group of employees!
-
January 2022 by Seth Georgson
Some people probably consider it a positive, but there's strictly no entry without a mask, despite no local requirements. They were nice enough to talk to me outside.
-
November 2021 by Kevin McClure
Great locally-owned independent lumber yard. They have great product and excellent service. They do a lot for the community without publicizing it.
-
August 2021 by John Bishop
I had been going there for about a year before the pandemic , and thought the place was great, the guys that work inside the store are friendly and helpful. Then one day shortly after the pandemic started I walked up to the door and found out the store was no longer open to the public , so I walked around the side of the building staying close to the wall to see if there was a person to ask a question. I was only a few feet around the corner from the porch area when a guy with a beard on a forklift came from way back by the lumber storage building and came close and starting yelling at me and was insulting and angry about the fact that I shouldnt be there, even though I was only a few feet from the porch area of the store. I left my phone at home and stood there on the side of the store for several minutes and did not see anybody so rather then leave I tried to communicate. Maybe I should not have been there but like I said I was only a few feet from where the porch is and I was not wandering around or in the way. Just seemed like he was in a bad mood or maybe just an %$#@@%/?. I have not been back since
-
March 2021 by Christine Tsai
Excellent service makes the difference here. No wandering the big box here for help. There is plenty of skilled help to assist you.
-
March 2021 by Elizabeth Ruiz
I love the local home town hardware store. Such a personal experience that you don't always get with bigger stores
-
January 2021 by chaz miller
Great selection, staff, and diversity of products. This place is great for getting supplies for all your home projects. Highly recommend!
-
November 2020 by Patrick R.
Good access for those who not only arrive by car, but also arrive by bike and by public bus. The store is easily accessed by the famous Grant's trail. And also for those who have to use the bus, there is a public bus route that serves the store. MetroBus route #46 will stop at Tesson Ferry at Green Park Drive (northbound bus) or at Tesson Ferry at Tesshire Drive (southbound bus). During the pandemic, Metro is charging only $1.00 for regular fare or 50 cents for senior citizens and for those with disabilities. So if you want to save a little money on gas, either use the Grant's trail or take the bus to the store.
-
November 2020 by Rebecca OBrien
Awesome place. The guys know the business and are helpful.
-
October 2020 by Gary & Patti Dolle
The staff at Norrenberns were all professional as well as personal in their approach. They went out of their way to help us selecting the lumber for our project. They were also a one-stop-shop for the pressure treated lumber we needed during this COVID period. It's great to support local businesses during these times! Thank you Patrick and the rest of the great staff there!
