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June 2024 by Leon Williams
We were new clients and needed a jewelry appraisal for insurance. Even with a little extra time needed, the appraisal was ready the same day. The price was fair and the appraisal was far more detailed than a prior jeweler. No question that we will return in the future.
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June 2024 by Peggy Kornfein
Neustaeder’s is my favorite jewelry store. They go above and beyond for their customers.
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May 2024 by JERRY KANE
No matter who’s taking care of you, you’ll get excellent service. And it doesn’t matter what your budget is: they’re happy to find what you need no matter the price-point. I have felt NO PRESSURE. Ever. They want to know what YOU need - they’re not at all focused on what kind of profit they’ll make. I wish I had found them 40 years ago!
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May 2024 by Louis Murray
Wonderful helpful and delightful
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May 2024 by Liana Valle
The most amazing Customer Service as always, you really feel like family when you walk in. Craftsmanship is unbelievable. They did exactly what I wanted.
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May 2024 by Mary Schallom
I had a family ring made and it is just beautiful! Everyone was so nice and friendly. The experience was great.
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May 2024 by Gable Kleffner
I’m a third generation buyer at Neustaedter’s. Everyone is always so generous and kind, and the selection is very unique and reasonably priced. Highly recommend. Specific shoutout to Anna for her outstanding help on multiple occasions.
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April 2024 by Toney Richman
I just needed my wedding ring resized. Ann gave me the price and how long it would take, she called me a few days later letting me know that it was ready which was earlier than I was told. When I picked it up several days later I was greeted by name and a smile. The service was great my ring looks great and the friendly atmosphere was great! Definitely recommend.
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April 2024 by Kathleen Holtzmann
Excellent, timely and friendly service. Very happy with the work done.
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March 2024 by Jackie O'Guin
I recently had several rings sized and had my wedding set fixed. It had 50 years of wear, so it needed a lot of work to get it to look like it once had, especially the wedding band’s brushed finish and the head that held the center diamond. When I picked it up, I was amazed that it looked like it did when it was new. Not only was their work excellent, but their customer service was outstanding. It was such a pleasant experience. I’m going to purchase an aquamarine pendant and will definitely get it there.
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March 2024 by Sam Pointer
We are always happy with service here! From appraisal to modifications to now a custom wedding band, we are always treated like family. A wonderful business and a wonderful team!
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March 2024 by H M
After seeing online that Neustaedter's does jewelry conversions, I brought in some earrings that were very uncomfortable. They converted them from a full-circle hoop to a post back. The workmanship is beautiful! I'm very happy with the finished product and highly recommend their service.
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March 2024 by Danielle Koonce
Always great service!!!!
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March 2024 by Katherine Luh
They do excellent work and are very friendly and inviting. Highly recommend!
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March 2024 by Doug Alsip
Very nice knowledgeable and helpful, friendly people.
