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March 2022 by Kiley W.
Walked in here to get some candy and the lady working was so incredibly rude to me. I looked at her said she was being rude and she laughed at me. I just walked out.
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February 2021 by Timothy Kagan
Excellent products, quality, delicious and terrific for gift giving! The owner is always so helpful and professional.
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December 2020 by Jordan Scott
I only get one thing here and it's the white chocolate strawberry shake. There products tend to be a bit pricey but the shake I get is always worth it. Btw it's not called s shake but it taste just like one.
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January 2020 by Melissa Serwa
Super sweet employee with great customer service! So of course I bought a few things!
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December 2019 by Kathleen Olakunle
Love it! They have some of the best sugar-free chocolates that I've ever tasted.
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December 2019 by Machelle A.
RENTER BEWARE- the only reason they are getting one star from me is because the staff was pleasant and efficient . I want to warn you about the risk you take with them if you happen to have an unfortunate situation arise and you did not opt to pay for their insurance . I rented the vehicle in St Louis and I drove it to Osage beach approximately 3 hours away. Unfortunately I lost the keys in the lake and when I called their roadside assistance I was told that I would not be able to get another set of keys . My last resort was to have them tow the vehicle, they had it towed to the Budget location in Springfield, MO. They sent the tow company to the wrong address and the vehicle was lost for approximately a month and they are unable to explain to me where it was during this time . As a result they have billed my credit card for over $3,000 for a vehicle I had in my possession 2 days. I have called several times to explain the situation and contest the charges and I am told that the issue is "pending" investigation. I tried to contest the charges through the credit card company I used to rent the vehicle .Please note that if you have a credit card through Bank of America they only offer coverage for collision and not incidentals . Unfortunately I am still fighting the charges months later and I never received an explanation from them to justify the exorbitant charges. They take advantage of your unfortunate circumstances and they see this as a blank check to rip you off. I suggest you rent from Alamo or any other company but them.
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September 2019 by R B.
These people are the Worst!! Rather pay extra through Enterprise, at least they are courteous and Professional.
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May 2019 by Tiffanie C.
I received first class service from Lamont. My wait was less than 5 minutes in line and received friendly service with a smile. All the staff present -4 in total were pleasant. The gentleman who provided shuttle service ensured everyone was safe with suitcases properly stored and that no one was trying to lift their own cases. He explained the two Budget/Avis stops so no one exited prematurely. I would definitely rent from this location again
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July 2018 by Dawn A.
This isn't about this location, but about Budget as a whole. We rented a car last Sunday to go on vacation. While in Mississippi, we stopped for gas and filled the car up for about $25. Turned car on, check engine light was on. Called rental place where we picked up car, was told the car needed an oil change. We could stop and get one but we should be ok driving. Idk why this wasn't done before we got the car. When trying to drive, the car had no power. Called office back, was told to call roadside assistance. After almost 6 hours in the parking lot and 31ish phone calls back and forth,we finally get a different car. Get in,check engine light is on!! Drove to Memphis airport (closest rental location an hour away)to get different car, they don't have any. Drove 6-7 hours through the night, mainly on pitch black back roads, with engine light on, to avoid another added expense of a hotel room. Finally get to Branson around 5:30 in the am instead of 9 the night before. Called customer service again, was told they would take $60.00 off rental, which I feel is unacceptable. When we returned the car, we were told the second car was not transferred to us so it was not in their system for us to return it. This is the first time we've rented a car and I will never go through Budget again. If I could, I would give 0 stars, as I rented a car to have 0 stress.
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July 2018 by Natalie H.
The Budget/Avis counter had two people working on a Sunday afternoon, in the summertime, at an international airport. We waited in line for 75 minutes. When we got to the counter, the car we reserved was not available. They couldn't have cared less, but for minimum wage, would you? I wonder if CEO Larry De Shon could spare some of his $7 million annual salary to pay his employees a living wage which would motivate them to work more efficiently. I will never use Budget again.
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June 2018 by Suzee Q.
I have rented from this location before and I choose it because it is open 24 hours, unlike other Lambert rental car places, and I typically fly to Saint Louis late in the day. I've not had any issues recently. The shuttle guy helped me load my bags from my car to the shuttle when I was returning a car! He got a tip. Budget gets a positive review.
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June 2018 by Meghan L.
So, so bad. I was first in a group of folks off of the airport shuttle (next up as folks were at the counter), I waited for over 20 minutes... the line stretched almost to the door behind me. One of the gals saw the waiting line and she "joked" that she was going to take a lunch. The guy said "well help with the line first...". There was also a person waiting for a return. She looked at all of us waiting and laughed and said she was going to "take the return then"... (add ten more minutes). There were no apologies, no sense of urgency, mediocre attitudes and to add to this, the place was kind of run down. I checked three rental agencies and went with Budget because of the price but the savings wasn't worth it. I'll go elsewhere next time.
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March 2018 by Jay Hayden
Every kind of candy you could imagine is here,
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February 2018 by Scott Mccall
Bought chocolate for friends in Arizona and they say it's the best ever.
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June 2017 by Paul Davis
Typical over priced shop in an airport. Candy by the pound.