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December 2023 by John Britt Jr.
Very friendly staff and excellent products and prices. I needed to rent a wheelchair for my mother and the process was fast and easy and everyone was extremely helpful.
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November 2023 by Evie Shucart
Tim and Nicolle are just the best, kindest people and they fixed my scooter in great time. They have a full line of medical chairs, scooters etc and are e local business. My go to place from now on
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October 2023 by Becky Stetler
My wheelchair at 9 months old started to break at 11 months. The screws fell out of the frame, add it tipped over . It has broken 5 times I have fallen on the ground twice . It has damage in the arms of the chair from falling the controller broke and the screws keep coming loose . It has a two year warranty and I have asked them to get a replacement . It has been in for a week this time . No one has called with a answer. My prayers are that I get a new one before I break a hip or something worse .
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August 2023 by Maggie Carter
Wonderful wonderful company! So helpful. Carl, the man who delivers the equipment, is so helpful and compassionate. He is very knowledgeable. The whole experience of renting a hospital bed was easier than I could have imagined.
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August 2023 by Terianne Edwards
Derek was an absolute gem to deal with! He took the time to listen to us and went out of his way to help us. Cannot say enough good things about him and Mobility City.
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July 2023 by Sherry Kennon
You might be able to find a qood quality item at some other medical equipment business but you will not find the personal service that sets this company above the others.Tim and Noelle went above and beyond to help me in my situation. Mr. Derrick went over a hundred miles out of his way to bring my powerchair to me in which I was in pretty desperate need of.This company is trustworthy, knowledgeable, courteous, patient and even has a very sweet sense of humor when assisting a customer.I would recommend them anytime, anywhere to anyone.Excellent service with a "heart" for its customers.
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June 2023 by Noga Sachs
The associate who is helping me Tim went above and beyond I really appreciate his help I would be happy to do business with Mobility City again!
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June 2023 by Jerry Gingras
Traveled from out of state with my mobility limited wife to attend a wedding and to do some touring around the St Louis area. Mobility City was highly recommended by a friend in the area for renting a wheelchair.With no advanced notice nor reservation, we were greeted by Tim at the door who asked how he could assist. We told him our plans and he immediately rolled up a brand new chair that was light weight and comfortable for my wife. He took the time to demo the features and explain how to fold it down for easy transporting and packing.We had a wonderful visit and were able to see many more sites thanks to Tim and Mobility City for providing us the means (at a very reasonable price) to get the most out of our visit to St. Louis!
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June 2023 by auntieclaire8255
What a wonderful experience!! I was there twice. First to look and get pricing. The second time, after doing a little shopping around, I went back there to buy. The pricing wasn’t a lot different from others but the owners here were SO helpful and friendly!! They were able to answer ALL of my questions without a pause. They know their products extremely well. They even stayed about 30 mins after closing to ring up my purchase and help us load my new power scooter into my boyfriend’s car. If I ever need anything more or if I know somebody who is in the market to make a mobility product purchase this would definitely be the place I would recommend. Noelle and Tim-you guys ROCK!! Claire West
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June 2023 by Linda Schramm
I’ve purchased medical equipment from MO City in the past and have always been pleased with the service I’ve received, but took my husband’s motorized wheelchair to have the joystick repaired. What I thought was a lost cause was repaired in only a few days and works like a charm. Thank you Mobility City. I heard their commercial on KSDK.
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June 2023 by Basmin Nadra
what an answer to a Prayer! came in just before closing on Friday & found exactly what i wanted at an affordable price! used my Rollator to take a tour in Tower Grove Park Saturday, go to a Life Celebration in St Charles Sunday & attend a conference all day Monday at SLU. now i feel more in rehab than bent over old lady ? Gratitude for Spectacular Service!!! ?
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May 2023 by Joseph J M.
What super service and spectacular people! Needed a brief wheelchair rental for a visiting relative.Super responsive to texts. Received all the germane details called to finalize with Noelle and she was efficient end professional. Pick up could not have been smoother, Noelle had everything ready to go and her instructions for use for brief and effective. Just a great place to do business and with "old fashioned" care, compassion, efficiency and genuinely nice people. If you have a mobility need Mobility City will get you rolling.
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May 2023 by Elena Ramirez
I appreciate your helpful customer service and professional advice. Thank you for accommodating our needs in such short notice.
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May 2023 by Heather Hampton
I had been looking for a power wheelchair for a while & kind of knew what I wanted but needed to test drive. I emailed them to double check that they had them in store because I live a couple hours away and didn’t want to waste a trip. Noelle got back to me quickly with an answer. So we came and they were so nice and helpful. I needed to make sure it fit in my car and they had no problem helping and letting us make sure everything fit before I made my decision. I then had trouble with my bank not letting me make such a big purchase lol but they were very patient with us while we figured it out. I really appreciate all their help & I really love my new Whill F power chair .
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April 2023 by Sharp K Borrine
I rented a mobility scoot from Mobility City so I could fully enjoy a weekend visit from young family members. I generally feel trapped in my home because I can’t predict when my autoimmune issues will shut down my legs. Sometimes my arms fail me, so canes/ crutches can’t be trusted either.The scooter gave me the true freedom of knowing that I would FOR SURE make it back without the kindness of strangers or a call to 911.Tim at Mobility City filled out most of the paperwork on the phone. When I got there, a scooter was waiting, appropriate for my height & weight, clean, and fully charged up.I signed in two places, they taught me how to use it safely, and they loaded it in the car for me. I was off for a weekend with family, able to go wherever they wanted to go, and unafraid of being stranded by this traitorous body.They’re closed on Sunday, so they don’t charge you extra for keeping it until Monday. A free day of freedom! When we returned it, there was ZERO hassle. They came outside and got it from the car, and we were done.I will do business with them again, and I recommend them to anyone needing rental, sales, or repairs. They were kind, helpful, knowledgeable, and neither condescending nor fawning for commissions.It was a wonderful experience with experienced professionals. 5 stars
