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February 2024
I have been trying to contact them for a billing question for WEEKS. Either their call system is not working or they put you on hold with no music or any indication that they are going to actually connect (it is just a dead, silent line). YOU CANNOT GET AHOLD OF THEM.
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January 2024
You know we all wait until the very last minute to pay you on purpose, right? There is no accident about it. If it was easier to pay, it might help.Also if your collections auto dialer didn't hang up on me when I try to connect to pay my bill, that would help too.
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November 2023
They practice in price gouging. Then when they over charge you (they charged me 4xs for one bill), they will refuse to refund what they’ve overcharged. Seems others have similar issues, in which case people should file complaints with the AGs office online.
