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August 2023 by Richard Bean
Rather not say!!!
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July 2023 by Tom Biermann
I went to a metro pcs store before going to this location due to IPhone 11 was out of stock at that tier place. They had one in stock but the prices differed dramatically. The agent told me three different prices all for same phone and plan which was not comforting. Then I asked him to talk to his manager Amber. She was able to properly explain the cost and why unlike agent. Their store is about 120 dollars more than three other stores. I asked Amber if she could do anything to help me due to being lied to three different times by agent. She said No. I mentioned leaving a review and she said I don’t care if you give me a half star review. I would but 1 star is as low as you can go. Would not recommend store.
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May 2023 by Chris Spencer
The iPhone 11 is free when you switch but they are going to force you to get a bundle that's 215 dollars plus the first month an activation, it's a scam nobody has the right to force you to buy something you don't need.
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January 2023 by beth campise
Kenya Reed gave my son and I excellent customer service. Kenya greeted us with a smile & very helpful with selecting our upgraded phones. She didn't try to push the most expensive phones but knowledgeable about every phone. She didn't rush us, took her time & pleasant through the whole process. This has been the best experience with Metro. Metro needs more customer service associates just like Kenya. Thank you Kenya, you are the best!!
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January 2023 by Anissa Blalock
I went to get a new phone just when the store was closing. The guy had no problem with 10 minutes to close. Got me together in 30 minutes without an attitude. Plus threw in some freebies. It was a good experience
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October 2021 by Jackie Hernandez
Customers check your account this store has committed fraud on my account and now they don't answer my calls. I live in another state and they were able to access my account without authorization. Mona was the person who helped me and is now avoiding my calls. This store needs to be shut down. An investigator is now investigating this store.
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August 2021 by Mike Ryzhikov
Closed 2 hours before posted schedule. Store on Manchester closed 30 minutes before closing with staff still inside. WASTED MY TIME.After asking a neighboring business owner: Metro Tmobile has poor cusfomer service, store hours are erratic, and will close unannounced without explanation.
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August 2021 by Mikhail Ryzhikov
Closed 2 hours before posted schedule. Store on Manchester closed 30 minutes before closing with staff still inside. WASTED MY TIME.
After asking a neighboring business owner: Metro Tmobile has poor cusfomer service, store hours are erratic, and will close unannounced without explanation.
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August 2021 by Sandra Burkart
Alex was and duane are the best and went above and beyond and i would highly recommend people stop in and see them
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July 2021 by Scott Butler
The lady at this store was cool as a cucumber. She also helped my phone (it would do everything but make or receive calls) and did not charge me a dime.
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April 2021 by Mike Ryza
Closed 2 hours before posted schedule. Store on Manchester closed 30 minutes before closing with staff still inside. WASTED MY TIME.After asking a neighboring business owner: Metro Tmobile has poor cusfomer service, store hours are erratic, and will close unannounced without explanation.
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February 2021 by Michael Taylor
Stopped by on 2/1 and met Alex she was amazing very knowledgeable showed me how to use all my devices. Keyword ALL.. if you shop metro then make sure you stop and shop with Alex to get All the best deals.
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February 2021 by lenna carroll
2/3/2021 The best service the two workers there were nice, polite, and very helpful.thank them so much.
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February 2021 by Sandra Labitzke
Alex was and duane are the best and went above and beyond and i would highly recommend people stop in and see them
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January 2021 by alex greer
Open 9am to 7pm Monday to SaturdaySUNDAY OPEN AT 12 TO 5PM
