Menards is a well-regarded store known for its wide selection of products, particularly tools that are hard to find at other big box stores. Customers appreciate the helpful and friendly staff who provide great service, including assistance with heavy items and quick problem resolution. One customer highlighted the exceptional support from a manager who expedited their order and kept them informed throughout the process. The store's convenient location near I-64 and features like an escalator for easy access to upper levels further enhance the shopping experience. Although there was a minor pricing issue that was quickly resolved, overall visits to Menards are typically efficient and enjoyable.
Terrible policy. I ordered item online they charged me a pick up fee and then when I return it, they would not refund the pick up fee.
August 2025
Today the visit was great. Sam helped me get the toilet that I needed and he took it to the register. Dereck put it in my car for me and I was on my way!!! Everyone that I came in contact with was very helpful this morning!! Thank you!
July 2025
Lari in the paint department is absolutely incredible so is Carla.
