Macy's at Rogue Valley Mall offers a first class selection of top fashion brands, housewares, gifts, and furniture. The staff receives consistent praise, described as beyond helpful, amazing, very nice, friendly, and providing great customer service. Specific assistance with purchases like sport coats, perfume, and other items is highlighted. However, multiple reviews note significant issues with the store's condition. Descriptions include that it looks rough or post apocalyptic, with racks and shelves in disarray, spread out, and pretty empty. Inventory is noted as low with limited choices, and the carpets are described as dirty. Customers mention having to ask for assistance to buy anything.
I love going to Macy's.I spend a lot of money there. The girl didn't know much about the perfume.And I didn't get any Samples.
December 2024
Everything is on lockdown...sad world when you can't even shopping like normal.
December 2024
Chris K was beyond helpful in assisting husband in buying a sport coat. Getting us to a three-way mirror was beneficial to make a decision. Chris gave us the customer service our generation grew up with. Unusual nowadays Greatly appreciated.
