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January 2024 by Dorothy Preston
Good place to getl car inspection, efficient turnaround time. Thanks!
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November 2023 by Jilly Osterman
These guys are great to work with. I've used them multiple times. Everything from replacing an alternator to fixing my car's AC to a simple oil change. Awesome local shop and highly recommend.
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July 2023 by Chris Cliff C.
Great service and repairs.They are extremely willing to work with customers and are able to diagnose and repair anything.Highly recommend this shop.
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December 2022 by Margie S.
Brad and his team are always great to deal with. I trust Brad, if they recommend a repair IT'S TRULY NEEDED! KA&TR has been a loyal Chamber of Commerce supporter since the start. Give them a call & refer your friends.
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December 2022 by Trish Erskine
Great service! Will be a continued customer.
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October 2022 by Tiny Eldridge
Great technicians great service even as busy as they are very timely and cares about the customer
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August 2022 by Meredith Heredia
Drew always take car of my vehicle. Quick service and the rest of the team is super friendly.
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May 2022 by Jimmie Costello
Amazing staff and very professional, customer service is their number one goal. Finally found a place that I can take my car in and feel happy with the results.
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February 2022 by Kaitlyn R.
They have all been great there and have done a wonderful timely job repairing our vehicles Kudos to them !!!
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February 2022 by Darren M.
In short, the manager treated me as if I were ignorant, blatantly lied to me, and made errors than someone who has been in business for 20 years should not make. I needed new catalytic converters for an 06 Tundra on both pipes coming from the engine (left and right bank). I was originally quoted $1,600 and was told that was for 4 converters on both banks. I told the tech and manager the truck only had two catalytic converters. They insisted it had four, and even went on to state that every vehicle since **** has four catalytic converters. This was either a lie or an ignorant statement, and I should have left at that moment. The truck one has two cat converters. I was called later in the day to be informed that the parts for the $1,600 quote were not a available, but other parts were available for $1,800. I asked the tech specifically if this quote was close, and he told me that theyre usually within 10%. I gave permission to proceed. The parts came in, and I took the truck in for service Friday morning and was told itd be finished by the end of the day. At 2pm, I was told that the truck was not done, b/c the *** read as a 07, the parts on the truck were 05, and the parts that had been ordered were wrong. This statement simply wasnt true, and I was uncertain if the manager was lying or just ignorant. The *** was obviously on 06 as I had told them. They simply ordered the wrong parts, and I needed the truck for a weekend trip to help move furniture for my mom 330 miles away.The truck was completed the next Wednesday with the right parts. Final cost $2450!! When I asked why the costs were so much higher than the estimate, he informed me the parts for the 06 were high than the ones quoted, which were for an 07. Im still not sure if this statement was true. I could not find a discrepancy that large for those parts between the two models. Based on my experience with this business, they are either ignorant or not honest, perhaps both.
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September 2021 by JM G.
I called on a Tuesday and spoke with a gentleman regarding a service I needed performed and the conversation yielded a written appointment for that following Thursday. The next afternoon, Wednesday I had a strong hunch that I should call and confirm the apt. Well the person that answered was older and I think he was the owner but there's no doubt he was cranky and annoyed with the whole thing. He told me they aren't even working on RV's anymore and there's no way the appointment should have been made , especially because it's just him working on Thursday, BUT , If I wanted to come he'd inspect my brakes but he wouldn't do any work or repairs. He also said I'd have to wait awhile that he'd get to it sometime before noon. SO, I figured at least I'd know more after the inspection about my possible issues so I WENT, understanding he was alone and I'd have to wait awhile if I was late . But I wasn't , I got there 20 minutes after they opened and was the only one there! But instead of helping me he test drove cars all morning . What could have been less than an hour work for him to honor the word of his own crew ended up being a 4 1/2 hour wait for us with zero update as he kept driving by in other customers cars. We DID have an appointment, We WERE ignored , It was a lousy experience and waste of time. The lot was FULL of work he has plenty of work apparently, Might need to hire some help perhaps.
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July 2021 by Loretta Cable
Small local shop, great mechanics, best prices
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July 2021 by Andrew DeField
Brad and Drew have been great with repairs and general maintenance on several of our vehicles. Highly recommend their services.
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July 2021 by John Osiek
Kirkwood Auto & Truck has worked on several of my vehicles over the years. They always do an exemplary job!
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March 2021 by KC McCloskey
Excellent service. Fair prices. Honest and reliable. They know their stuff and won't pester you with bs, up selling.
