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January 2024 by Charles O'Rourke
Took my car here based on good reviews and they did not disappoint. Quality body work, friendly service, easy to reach and receptive to all questions. They provided regular updates and my car came out cleaner than in went in. You can tell they are focused on upholding their good reputation and it’s a win-win for everyone. Would recommend J&R to anyone.
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September 2023 by Will Pierson
I had a very frustrating summer where I needed body work done on two separate occasions. Thankfully I happened upon J&R for my first batch of body work and they were so excellent I came back my second time around. Barb and Eric are both very skilled and honest in their work. I highly recommend J&R for any kind of body work needs!Services: Electrical
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August 2023 by Lisa Lieb
Customer Service was awful!! Brought vehicle to them to replace a broken sun shade, they were unable to make the repair and still charged me $1000 for a new shade and labor to install. They charged me for a project they were unable to complete. I expected them to be the professionals and they should have known about potential issues instead told me they could fix it and could not! They had no issue taking my $1000 and I left with NOTHING. Do not bring any sunroof repairs to these folks! Gave them one star because the site made me post a rating, zero stars is the rating I would give!Service: Body & Trim
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June 2023 by BennyBronco Sag
So someone turning out of a parking space turned into and creased my bumper pretty good. Of course, they didn't stick around to tell me.Anyway, I was looking for a collision center to fix it. I was looking at the obvious big box chains, and I said to myself, look for a local place with a good customer service rating and try them out. That's how I came across J&R. They aren't even a mile from my place.From the warm sure greeting I received from Barb when I came through the door to super cool Eric, who knows his stuff, I knew this would be a great experience. They communicated with me throughout the whole process of what I needed and how everything was going. Most importantly, they had my vehicle back soon as promised. My vehicle looks great! There was no sign of the mild trauma she experienced?In closing, folks, please support our local businesses, they need us as much as we need them. Eric and Barb, along with their team, did excellent work! I highly recommend them. I'm posting a few pics so you guys can see the magic that they worked. Give em a call, and tell em BigBen with the Tahoe sent you. Be safe out there, and cheers!
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June 2023 by Willie Wyninegar
They called me almost every day throughout the process to keep me updated, which is most important to meService: Body & Trim
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May 2023 by Brody Gormley
J&R was a wonder to work with. As stressful as auto repair can be, they made it as stress-free as possible. Barb did a fantastic job helping find affordable parts for my car and communicated very well throughout the process, giving me multiple options to choose from. They did quick work on my car and made it look amazing. To top it all off, they even cleaned my car!Seriously a wonderful job and I couldn’t recommend them enough.Service: Body & Trim
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April 2023 by Rani Huo
Had the best experience at J&R Saint Louis earlier this month. My car had scratches on the driver's door from an accident and when I went to another body shop for an estimate, they told me that it was gonna cost more than 3k. However when I went in, Barb (amazing lady here, so nice and kind) took a very careful look and WIPED 90% OF THE SCRATCH MARKS OUT and insisted that i needed not pay her at all, while giving me a lot of useful advices on how to deal with something like this. Made my day and I can't say how thankful i am.Service: Body & Trim
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March 2023 by Kat Martin
My car was the victim of a hit-and-run that left the left-side tail light destroyed. Jake's was able to get me in quickly to take a look and quote the cost of repairs. When they found out that I was paying out of pocket due to a lack of collision insurance, they really made me feel like they did everything they could to get the price on the replacement parts as low as possible. All in all, it ended up costing a lot less than what I'd feared. While I hope I don't have a reason to be back here anytime soon, if I do, I'd use Jake's with zero hesitation.Service: Electrical
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March 2023 by Stacy Ables
Jake's Collision was referred by my mechanic. Barb the office manager was very nice and helpful. She's worked there almost 20 years, she knows what she's talking about. This shop makes their own car paint. My car is a 2003, looks very good for its age. Since they make their own paint they will match the rest of my car. It's going to be expensive but worth it. I'll let you know how it looks when they finish painting my car.
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March 2023 by Wayne Corners
Friendly folks. They did great work at a good price in a short amount of time. Highly recommend Jake’s Collision.
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March 2023 by Jackson Gaeng
Everyone there who I spoke to was very kind, professional, and knowledgeable on their career. Barb was extremely helpful and patient. And Eric, I believe was his name, was also very kind and informative. They held high standards for the new parts they ordered, and kept me updated throughout the process. They also cleaned the interior before pickup. It was spotless and smelled like a brand new car. I would highly suggest Jake’s Collision to anyone in need of repairs. They have a lifelong customer from me and my family.Services: Painting
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March 2023 by Michelle
Once again…great service. Although the circumstances sucked…Jakes J&R collision turned a horrible situation into a carefree experience. The staff was wonderful. Barb even helped with finding a tow truck company after my insurance company dropped the ball. Jake’s staff did a wonderful job fixing my car. It was done efficiently and in a timely manner. Thanks Eric !
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March 2023 by Matt Bannes
Outstanding service with Jake’s J&R collision on Hampton in South St. Louis City, thank you for bringing my Nissan Z back to its original glory! Above and beyond!Services: Painting
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March 2023 by Tara Anderson
I highly recommend! Friendly and did an excellent job! Barb and Eric are great!
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March 2023 by Danielle Reed
Super friendly and professional from start to end. Barb was extremely helpful from get go and Eric was awesome, providing personable service at all times. Was updated throughout the process so never had to question status. Body/paint work was very well done. Overall, very happy and highly recommend this shop for your auto body repair needs.Services: Painting
