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“I went to the one in Fenton to add my niece to my plan & Jackie assured me it would only be $30 more. Well they wound up taking out $50 more. I happened to be on Bayless and stopped in. Asma was very friendly & so helpful. She went above & beyond and got it down to just $30 more added to my bill.”
“A+++ customer service. My husband and I went in to switch carriers from At&t. When I say Yanna and Tony made this process an easy transition we couldn't be more pleased. Their friendly and professionalism wasn't unnoticed. They made sure our questions were answered along with staying mindful of our needs. Thanks again. Tony, Yanna, and Ty.”
“I went to get a tablet and a kids sync watch. Josh and Tierney were fantastic. They were very patient with me, explained everything, and even set the devices up for me. I would recommend this location to everyone. I recommend it to my sister, who lives in Jefferson County. She will come to this location whenever she needs anything. Thank you, Josh and Tierney. You guys are the best.”
“Amazing service I couldn't believe they were able to transfer stuff from my ancient phone. Also the internet they told me about is faster and cheaper than any of my previous providers. You guys rock!”
“I have to share, Jayy is the very very best in customer service. ! She patiently helped me deal with my issues, while helping others as she could, all the while being cheerful and helpful.
I only wish everyone would was customer facing had her energy and enthusiasm!
Go Jayy! Date of service 7/27/24”
“Manager there is a big fella. He is super rude. Pushy. And everything wrong with sales and why people don't want to go to stores. Stef took care of us and told us we didn't have to spend anything our issue was covered under warranty. See Stef or anyone other than darell”
“Sam was an absolute pleasure to work with. He was determined to help us and get another line added through T mobile support over phone! He was on top of it, kind and caring. He was helping us while helping out coworkers and customers!! If you need reliable help ASK FOR SAM! 10/10”
“The two men at the Telegraph store were so helpful! I had an issue with my brand new iPhone and I probably called the store 8 times for help. They helped as much as they could over the phone then I ended up coming into the store where we resolved the issue. Thank you for your patience and putting up with me.”
“I've been to this store 3 times in the last couple of years. Each time the staff have been attentive, courteous and knowledgeable. Even during a busy time and down a staff member, they still gave excellent service. Best store and best service I've ever had from any mobile service provider. Thank you, I'll be back!”
“Elite fiber has always been fast and dependable for me. Today (Saturday), my fiber went down and I left a voicemail at their closed office. I get a call back from someone at Elite in less than 30 minutes who explains the problem (which was on my end), and how to correct it. Problem immediately corrected; internet immediately back up.This may have been my best all-time interaction with a tech company.”
“Anel helped me out way more than I personally thought was going to be done. He made the whole process extremely easy and seemless. We had great conversations and he did not judge me for being old and not knowing how to use a phone. I recommend this T-mobile and Anel to anyone who needs anything!!!”
“Criss was very helpful went the extra mile and got me the exact phone I wanted. Criss was very knowledgeable. Thank you Criss will be back in to see you for more services.?”
“From the moment I walked into the Sunset Hills T-Mobile corporate store, I was greeted with a level of customer service that was truly above and beyond. The store itself is impeccably clean and well-organized, making it easy to find what I was looking for. The lighting and layout create a welcoming atmosphere that immediately puts you at ease.
The staff at this location are exceptional. They are knowledgeable, friendly, and genuinely interested in helping you find the best solution for your needs. Whether I had questions about the latest smartphones, plans, or accessories, the team was ready with insightful advice and recommendations without any pressure to make a purchase.
What sets this store apart is the personalized attention they give to each customer. They took the time to understand my specific requirements and offered tailored options that perfectly suited my lifestyle and budget. Their expertise in navigating the myriad of plans and promotions was impressive and incredibly helpful.
Another highlight of my visit was the efficiency of service. Despite being a busy day, the staff managed to attend to everyone in a timely manner, ensuring that no one was left waiting. This level of efficiency, combined with their warm and approachable demeanor, made the whole experience enjoyable.
The Sunset Hills T-Mobile corporate store truly embodies the spirit of customer satisfaction. It's clear that they prioritize creating a positive and hassle-free experience for everyone who walks through their doors. I left the store feeling confident in my purchase, supported by the assurance that the team was there to offer assistance whenever needed.
For anyone in the Sunset Hills area looking for a reliable mobile service provider, I cannot recommend this T-Mobile store highly enough. Their combination of exceptional customer service, product knowledge, and a welcoming atmosphere makes them a standout. A visit to this store is not just about making a purchase; it's about being part of a community where your needs are met with a smile.
Thank you, Sunset Hills T-Mobile, for such a remarkable shopping experience. I will definitely be returning and recommending this store to friends and family!”
“I got a new phone last week and worked with Tye. She was knowledgeable, super nice, and was very efficient. Was in and out and really happy with my new purchase!”
“Chedhan was very helpful. Patient and knowledgeable. I like the selection of cases he showed me as well. I get quite tense when it comes to my phoneabd he made me feel very calm. Will definitely refer this location. Not all are the same”
Open 24 hours
900 Walnut St UNIT 150, St. Louis
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“Professional, AMAZING Service! I want to convey how happy I am to have come to this store on S. Grand. Brandon is Amazing! A consummate professional. I am happy to be back with the Apple family and back in business!”
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“Monica helped me set up my new phone after having issues porting over my phone number from another carrier. She was super patient and ensured that I was completely set up on my new device before I left the store! I highly recommend working with Monica for all your Verizon needs!”