-
February 2024 by Elaine Thomure
I have ordered 10+ stools from Hollow Woodworks. Their product is top quality. No complains, and never any problem. Thank you!
-
February 2023 by Tony Artz
Received a beautiful stool from them as a gift today, looks great and my daughter loves playing with it already
-
November 2022 by jeanne fuchs
My daughters and I have been ordering Hollow Wood Work stools for years. I think we are about to14! I have purchased them for my 6 grandchildren and many friends. Anytime I needed to contact Jim, I found him to be very professional, kind and offers wonderful customer service.I would highly recommend this company and their products!
-
October 2022 by Jamie & Alex DeLong
First, we have owned our stool for four years, we loved our name puzzle stool. The stool itself is sturdy and quality.The letters began chipping and not withstanding the wear and tear of our rough and tumble little boy. I was thrilled to learn we could re-order the letters. I placed an order on 7/29/22. The chief puzzler reached out to confirm style of the letters and was responsive to emails. On 7/30 he indicated that the letters would ship the following week. I waited until September to reach out because the letters never arrived. I have called and emailed multiple times and have never received the letters despite being charged for them.We had planned on purchasing a name stool for our daughter but now I have no confidence that if we did that we would ever receive it. Disappointing experience stuck hoping the letters still come.Updated: 10/28 (just shy of 3 months after initial order and charge) items arrived in mail with a lovely letter.Thank you
-
August 2022 by Laura Hammargren
Wonderful experience. Received our great handcrafted stool just in time for my one-year-olds birthday, and the shop took my call and speeded my order slightly to make it happen. So appreciated, and such a great product.
-
May 2022 by Teri Clark
Over the years, we have ordered 10 step stools as well as some name puzzles from Hollow Woodworks for our grandchildren. This amazing company stands behind its work, 100% of the time and does so with speed and a very positive attitude. Jim, the owner, backs up his company guarantee, whether it’s lost letter replacement free of charge, a defect in the wood, or an issue with a leg not seating into the base. We highly recommend Hollow Woodworks and give the owner, his staff and the company 5 stars!!
-
December 2021 by Amanda McGovern
Durable stools and very cute! Great gift
-
November 2021 by Jackee Kramer
Jim's work is absolutely beautiful. The stool he made is one my daughter's absolute favorite toys. She is only 9 months old but loves to pull herself up to stand with it and play with the puzzle pieces. One of my dogs destroyed a letter so I messaged Jim on Etsy, heartbroken about the missing letter and thinking I would not be able to get it replaced. Jim was responsive and professional and informed me not only could he replace the letter, he does it for free and charges only for shipping. I am thrilled and look forward to watching my daughter play with her stool for many years to come. I will order a stool for all of my future children as well. Great shop!
-
October 2021 by Marilyn Hobbs
I have purchased from this company for 27 years. All my grand children have a puzzle stool. Now starting with my great grandchildren.
-
October 2021 by Nicole Cox
Amazing customer service! We have 3 name stools and they are 14, 11 and 8 years old. My girls use them all the time. 2 of them ended up with broken legs- they wouldn’t stay in the base. My husband was going to throw them away but I saw the contact info on the back of the stools so I called. A real person answered the phone! I took some quick pictures of the stools and emailed them to Hollow Woodworks. That day I received an email that they will be shipping me new stool tops and legs! We love these stools and they taught all 3 of my girls how to spell their name. Super impressed with this company!!
-
May 2021 by Rebecca Akabas
I called Hollow Woodworks because a screw broke on our stool, they were super responsive and helpful and replaced it very quickly. Would highly recommend! Our toddlers love these and use them all around the house.
-
May 2021 by Leann Thoms
I ordered a name puzzle for my granddaughter back in October as a Christmas gift. She is an infant and I wanted her to have something she can play and grow with. Not even two weeks of having the puzzle the corner piece of the frame chipped off. The wood quality also seemed much thinner compared to previous puzzles I purchased. My daughter contacted the owner and he promised to make a new puzzle. Now many months later and several phone calls with the owner we are still without the replacement. Very disappointed.
-
February 2021 by Lisa Frey
I have two stools from when my children where young. They are now 33 and 29. The stools are definitely keepsakes for my grandchildren!
-
January 2021 by Patt Williams Tosser
I’ve purchased 5 of the stools for children in our family. Each one gets a stool on their first birthday! The quality has been excellent on every one of them. Recently, I accidentally ordered the wrong colored letters. Jim took great care of me when I called to ask about what could be done. I HIGHLY recommend this company!
-
December 2020 by Lisa Berhorst Freeman
We have bought stools from them for about 18 years and have had no complaints.
