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May 2024 by John Loza
Had some loafers resoled, lovely work
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May 2024 by Rachael Sweet
I'm writing this review on behalf of my boyfriend who never has good experiences anywhere lol. He was RAVING about this place after he picked up his boots. For 2 months he needed new work boots and we went to Chucks, Boot barn, you name it, and each time he returned the boots he bought. The customer service here is amazing, she told him how to take care of his boots and even gave him extra soles and oil. Thank you guys so much!
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April 2024 by Mike Fox
Absolutely amazing customer service! I contacted Hampton Shoe late last year about a style of boots that had a projected release date of this spring. I received a reply the same day explaining the situation and asking for my size to be put on a list. I figured I would get lost in the shuffle and never hear anything. Early last week, I got an email saying that the boots were in, and they had a pair in my size. Thirty minutes later I had an invoice with a link for payment. Boots arrived Thursday. I could not be happier with Hampton Shoe! It is hard to find a company that has this level of customer service these days. The boots are awesome and have two and a half days of work behind them. Thank you, Rob and Tricia, I will be a repeat customer!
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March 2024 by Ian Farmer
I had a pair of Red Wing boots resoled here and they did an incredible job! They gave me an accurate timeline, the price was more than fair and most of all the quality of the work is impeccable. Definitely recommend.
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February 2024 by Pam Culliton
I had a pair of shoes not worthy of repair and they gave me an honest appraisal. I will return to them for shoe repair when needed. Thanks Hampton Shoe Repair!
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February 2024 by Bill Venker
Took my seven year old Justin weathered boots because I needed new soles and the leather needed some love. I was thrilled when I picked them up. They are essentially brand new without the break-in! Rob is an expert and a magician! He has been in the business for years and he knows what he is doing! I will be back! Thanks Hampton ?! My will live another 7 years!
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February 2024 by Julia Heath
They fitted me for my Brannock size, talked me through my best options, and had me try on several different boots in my size to ensure I liked the style, the fit, etc. They also made sure I knew how to care for my boots, with the right materials. I'll be bringing some rubber rain boots to them for re-treading, and I'll definitely go to them next time I need boots or a leather belt!
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January 2024 by Gabriel Gonzalez
Had troubles with my order and they worked with me every step of the way! Friendly support and great online service.
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January 2024 by Lois Hummert
The owners here are amazing. First rate service and great inventory of new boots. One of the only shoe (boot) repair shops left standing, and there is a good reason for that. They do phenomenal work and you know exactly what they are going to do and if anything else is needed theyvwill call you.
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January 2024 by Mike Bauer
I had an old pair of American made Danner combat boots resoled at Hampton Shoe and they did an awesome job! The boots look as good as new! A friend of mine bought these on base when he was in the Army and I am thrilled to see them live on. 5 stars for Hampton Shoe! We still know how to build things in America!
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January 2024 by Reginald Wilson
Best people in the city!!!!!
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October 2023 by Emma Frey
I brought my flamenco dance shoes in for new soles and they look amazing! The service was great and everyone was so helpful! They were also able to get them done sooner, just in time for my two weeks of rehearsals and big show!
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September 2023 by Chris Blumenhorst
What a great store. A great vibe, great service, great selection. I will never go anywhere else if I am in need of work or hiking shoes. Thank you Hampton Shoe and Repair and congratulations for 35 years in business.
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September 2023 by Jaxon M.
Bad service. People were not nice at all. I brought in a bag for them to fix, IN MARCH! Like I mean a strap fell off but $80 AND MONTHS! Never again. I thought it was convenient, but I'd rather drive 10 miles to a better one!
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July 2023 by Nathan U.
I started coming here after great reviews from coworkers and now I can't recommend them enough! Their selection is good for Keen work boots (my go-to brand) with several of the nicer styles available. I find places like Chucks Boots with tons of choices very overwhelming so this was a nice change. But where they blow the competition away is their customer service and their guarantee. The owner and his wife are very friendly and knowledgeable about their products and will make sure they send you home with boots that fit your needs. They also condition leather boots free of charge with any purchase and they do minor fixes and cobbling. Just once though, I bought a pair of more expensive Keen boots and after wearing them for a few weeks, they were really making my feet sore so I took them back. Not only did they let me pick out a different pair, they also gave me money back since the pair I got was cheaper. This is great customer service! I was just hoping for a discount on another pair so they really went above and beyond. If I went to Chucks Boots, they would never take back any pair of boots if they were as dirty as mine were. If you want an easy boot shopping experience, come to this place and you won't be disappointed!!!
