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February 2024 by Jeffrey Wolf
The technician diagnosed the problem quickly and gave us updates.
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February 2024 by Jeff Swabby
Have used several times and they are always welcoming and have fit me in that day!
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February 2024 by Scott Schuessler
Fairway Automotive got me in the next day, and got everything done quickly and perfectly. The customer service here is awesome and is what everyone loves to experience. I will be back with all of my car maintenance.
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February 2024 by Jake Bickell
I came to fairway for the first time ever since living in Crestwood for service on my Camry Hybrid. They had some of the best customer service in person, super quick and transparent and made sure to triple check the issues to administer the proper diagnosis. I love that! They then worked on the car and performed what they could on it. Unfortunately all of my requests didnt get fulfilled by the time I requested the car back, however I was not upset about it at all. They comped my Uber rides and put it towards discounts on my repairs, the prices were extremely competitive and 100% transparent and manageable. The community there is fantastic and we had a lot to bond about considering one of their best mechanics is one of my uncles!!!! Such an awesome company and I can say Im definitely a returning customer now. If you’re against this shop… YOU’RE WRONG
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December 2023 by Natalie B.
I bought a used car and before I could get the money together to get it registered, the check engine light came on. I brought my car in and they evaluated it for free. Because I had a diesel Jetta and the problem was associated with the unique diesel fuel system they referred me to the VW dealership. They assured me that if I had any trouble they would help me. When the dealership said it was going to cost 4k I called Fairway and they did a little homework and informed me that the price was right. I also called a different mechanic who said the same. After three opinions I went ahead and got the work done. Fairway was referred to me by my Mom. It meant a lot to me that the staff was so friendly and eager to help me even though they weren't making anything off me. They made me feel like everything was going to be ok. I'll definitely be coming back next time! :D
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November 2023 by Javion Chairs
Great experience at fairway automotive the workers there are very nice and they try their best to work around your schedule. overall great customer service, and great work done on my vehicle
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November 2023 by Daniel Wyman
Fairways team goes above and beyond to get the job done. I have an older pick up 95 GMC and I care alot bout this truck since its my work truck and right now the only vehicle the family has. Yes it's all expensive like everything in the world now, they are mostly likely to get it done with in reasonable time (2-4 days) sometimes things need to be adjusted very minor and usually so far they have taken care of that minor adjustment on what they just fixed. Only downside is they are closed on weekends, and those are my only days off and any time I have to leave my work truck there it hurts. Otherwise the work is great, the service is great, and I wouldn't really wouldn't want to find another or different shop for my repairs. Thank you fairwayzServices: Electrical repair
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November 2023 by Big Karl314
I will start off by saying Fairway Automotive rocks! I was verypleased with their professionalism and knowledge! But the kicker was they gave me a loaner vehicle free of charge as they had my vehicle for 3 days! When I received my vehicle it was fixed and my peace of mind was back 10/10 highly recommend this shop!
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November 2023 by Amanda Hancock
Jack at Fairway, is the real deal. He took so much care into diagnosing our issues, and making sure our car was fixed and ready for our teenage driver. It was certainly an adventure in car repair, but one that was handled with the upmost professionalism. The communication is timely and honest. I will never take my cars anywhere else. I highly recommend Fairway, they will do what they promise. You cannot ask for more than that today. Thank you so much for the 5 star service.Service: Electrical repair
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November 2023 by Jamie Durnil
$500 (15 minute discussion) to evaluate issue ( I explained what needed replaced)??? + $600 to replace heater core hose + $500 to do a system check after hose replaced ? Total $1600 for a heater core hose replacement and adjust the idle on carb . Idle in park after THEY adjusted . 1200 rpm?!?!! 2hrs in their shop and $1600 wasted!!! I don't want to post a bad review but was not treated well and not happy with interactions .
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November 2023 by Health-wise With Londa B.
I love the service I receive with Fairway! Their mechanics are on top of their game and they provide details and options for services. The front desk is ran well and they truly know how to treat customer.
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October 2023 by Jane G
The staff are very courteous and knowledgeable! They communicate often and the text of the estimate and pictures gave me more confidence in their assessment. I highly recommend them! (Front and back brake pads and rotors replaced)Service: Auto brake repair
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October 2023 by Amy J
They got me in for a state inspection in 2 days just before the end of the month. When the service man made suggestions for car maintenance, it was low pressure. He said such and such is recommended, or "I don't need this now but keep an eye on it..." I felt comfortable & I would go to them again.
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September 2023 by Jim Allen
Great customer service by all I encountered at the shop. Not only to myself, but to others who came into the lobby requesting work, with or without an appointment, and those who called on the phone. The staff listened to the issues and asked several probing questions to try and narrow down potential problem to provide an accurate estimate. I will begin to send all my family and friends there for any of their automotive needs - both large and small, New and Older cars as well.
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September 2023 by Travis Lufsey
Fairway always treats me with respect. They are the experts, but they also know how to treat people and don't talk down to you. They don't try to sell you more stuff because you don't know anything about cars. Everyone is friendly and talks you through the problems and gives you all the options available to you, even if that means them not being the ones to fix it. Highly recommend Fairway Automotive
