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June 2021 by Cdougie_Swag
Sold me not only 1 car with a missing title but then tried to make it right by switching me into another car only to have that car have a laundry list of problems that the guy Jay said they would fix to then not only go back on his word but the second car ended up having a lien on the title as well. If I could I would give this place 0 out of 5 stars. I would honestly save yourself the hassle and take your business elsewhere.
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August 2020 by Derech Bachmann
Very good experience here. With all the Covid going on they took the time to make accommodations for me when I bought an X3 from them. The car is great and very reasonably priced. I would recommend anyone to go here if you are looking for a car. Very straight forward with everything and that’s the way it should be!
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February 2020 by Thomas Grellner
Great place with quality vehicles. Purchased 2013 Range Rover Sport. More than pleased. Thanks Jay.
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December 2019 by Julie M.
[From my husband]: The owner, Jay Wiseman, was absolutely fantastic. I was looking for a specific Porsche model using cargurus.com across the US. As an out of state buyer, I spent weeks talking to different dealerships that wouldn't allow me to perform a PPI using an independent mechanic-- I even offered to have cars towed at my expense, yet 5 different dealerships, all who had the specific car I wanted to buy, would not comply. Finally, I found Jay / Ernie Patti-- not only did he allow a mechanic to perform a PPI, but he even drove the car to the mechanic of my choosing! This was my first time purchasing a used car, and I cannot be more pleased with the outcome. Super responsive, extremely transparent, and went out of his way to ensure I was happy-- thank you Jay & Ernie Patti!
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November 2019 by Christopher C
Nice selection. Went shopping there today. Good people. They came highly interested and did not disappoint.
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September 2019 by Nicholas Saltamachia
Start-to-finish, Jay is a class act. He's very accommodating, he speaks from experience, and he's not out to snow anybody just for the sale.
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August 2019 by Adam Jones
The cars here are top notch. Jay is a pleasure to deal with and a true professional. Thanks!
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July 2019 by Edward Williams
My experience at Ernie Patti was extremely pleasant. Jay made things very personable while at the same time professional. I sat and talked with Jay for a couple hours about any and every thing and then I drove off the lot in my new vehicle. I would strongly recommend any car shoppers to stop by Ernie Patti on Watson Rd. and talk to Jay if he can help you, he will and it will feel like you're just having a drink with a friend and then you'll drive off the lot in your new vehicle.
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February 2019 by Jakub Sarnecki
Mr. Jay Wiseman went beyond call of duty to fix our Subaru Forester after it broke down. He arranged for for our local Subaru shop to put in a transmission. He stands by what he sells.
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January 2019 by Hasaan Grace
Mr. Jay Wiseman is a stand up honest man and he treated me with the up most respect. All he carries is beautiful luxury vehicles. I purchased a used 2012 BMW X6 that is in mint condition. A week after I ourpurcha the vehicle the air conditioner wasn't blowing cold air and I gave him a call. He responded " I want you to love your vehicle" and he sent me to Manchester auto to have the air conditioner recharged and the vehicle has been flawless every since. I would definitely do business with Jay again.
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November 2018 by Missy Mullally
Our experience with them was top notch. It was the easiest and smoothest car transaction we have ever had. We found both Jay and Rich to be professional, honest and knowledgeable.
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July 2018 by Jacob B.
Before purchasing a vehicle with this establishment it was legally bound that we would get new tires put on the vehicle. In the 'we owe' section of the paperwork they agreed to put new tires on the vehicle and it was agreed that we would be reimbursed for new tires on that vehicle. The vehicle (BMW) is required to have a certain tire and even though the staff was aware of this, refused to pay for the replacement. When confronted at the 'dealership' we were told to leave or have the cops called for tresspassing and that their lawyer would be in touch. Needless to say the phone never rang from the lawyer and the BBB eventually dismissed the case because the crooks at Earnie Patti told them it had been taken care of. The last straw came when we had a flat tire and had to replace the tires since the staff at Ernie Patti's was too busy fibbing to their other customers to finish the deal that we had agreed to. DO NOT BUY FROM THESE CROOKS!
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January 2018 by Joe Meyer
Very friendly and super nice to deal with. We've been dealing with them for several years.
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January 2018 by Six 2 Savanna
Thank You guys for the reviews bad & good....will definitely go elsewhere!! This is the only way businesses in this country will eva get better.
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September 2016 by David Childs
I went to Ernie Pattie Motors on 7/7/2016 to look at cars. After finding something I might be interested in Jay asked me to leave a deposit of $200.00 that would be returned if I changed my mind. Upon finding a better deal I called jay and advised that I was no longer interested in the vehicle. He advised he would return my deposit. After reviewing my CC statement I noticed the charge had not been refunded. I spoke with Jay about crediting the refundable $200.00 as initially agreed and he refused. Buyer beware!!!!! Do not enter into any verbal agreements with this dealer as he is not a man of his word. I have also filed a complaint with the BBB.
